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- Tasks: Respond to customer enquiries, manage bookings, and process supplier payments.
- Company: Specialist tour operator based in Leeds with a focus on customer satisfaction.
- Benefits: Salary up to £32,000, 28 days annual leave, and holiday discounts for you and your family.
- Why this job: Join a vibrant team and help create unforgettable holiday experiences for customers.
- Qualifications: Excellent communication, organisational skills, and proficiency in Microsoft Office.
The predicted salary is between 32000 - 32000 £ per year.
A specialist tour operator located in Leeds is seeking a Customer Service and Operations Executive. The role involves responding to customer enquiries, managing bookings, and processing supplier payments. Excellent communication and organizational skills are required, along with proficiency in Microsoft Office.
The position offers a salary of up to £32,000 and benefits including 28 days annual leave and holiday discounts for you and your family.
Customer Service & Operations Specialist – Holidays & Bookings employer: C&M Travel Recruitment
Contact Detail:
C&M Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Operations Specialist – Holidays & Bookings
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, try role-playing common scenarios with a friend. It’ll boost your confidence and prepare you for real-life situations.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer Service & Operations Specialist – Holidays & Bookings
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about customer service, make sure your written application reflects your excellent communication skills. Use clear and concise language, and don’t shy away from showcasing your personality!
Highlight Your Organisational Skills: We want to see how you manage tasks and keep things running smoothly. In your application, mention any relevant experience where you’ve juggled multiple responsibilities or streamlined processes.
Get Familiar with Microsoft Office: Proficiency in Microsoft Office is a must for this role. If you have specific examples of how you've used these tools effectively in past jobs, be sure to include them in your application to stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at C&M Travel Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the company and its services inside out. Familiarise yourself with their holiday offerings and booking processes. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Show Off Your Communication Skills
As a Customer Service & Operations Specialist, communication is key. Prepare examples of how you've effectively handled customer enquiries or resolved issues in the past. Practising clear and concise responses will demonstrate your ability to communicate well under pressure.
✨Get Organised
Since the role requires strong organisational skills, be ready to discuss how you manage multiple tasks. Bring up specific tools or methods you use to stay organised, especially if they relate to managing bookings or supplier payments. This will highlight your suitability for the position.
✨Brush Up on Microsoft Office
Proficiency in Microsoft Office is a must for this role. Make sure you're comfortable discussing your experience with Excel, Word, and any other relevant software. If possible, mention any specific projects where you've used these tools to streamline operations or improve customer service.