Customer Service and Operations Executive

Our client is a specialist tour operator located in Leeds and they are seeking a Customer Service and Operations Executive to join their team. The role is Monday to Friday and office-based with a salary of up to £32,000 dependent on experience. Customer Service and Operations Executive duties: Responding to customer enquiries via phone, email, and post Managing and updating the booking system Processing and managing supplier payments Promoting holidays where appropriate SupporT month-end reporting Providing general administrative and office support Customer Service and Operations Executive skills required: Excellent written and verbal communication skills Strong organisational skills with high attention to detail Proficient in Microsoft Office and Excel Able to promote and sell holidays Ability to multi-task and work well under pressure Travel industry experience preferred but not essential Additional information: Salary up to £32,000 28 days annual leave + bank holidays Pension scheme Exclusive holiday discounts for you, friends and family