We have an exciting opportunity with a Ski Tour Operator for a Customer / Operations focused individual to also oversee and support the small team. Offering excellent career progression to Team Leader. Hybrid with their offices in West London, paying up to £33K + Team bonus Customer Operations Coordinator, Responsibilities Responsible for servicing all customer pre-departure enquires, amendments and cancellations Liaising with agreed suppliers to confirm bookings, manage stop sales and process cancellations and amendments with accuracy Acting as main point of contact for questions, support and day to day training Customer Operations Co-Ordinator, Skills Required Previous travel industry experience a must within either Operations / Sales Support or looking to step away from sales A desire to develop into a Team Leader role Excellent communication and customer service skills A passionate skier/boarder an advantage but not required Additional Information Paying £30-33K + Team bonus ote £2K Hybrid - office based 2 days a week (Tue and Wed) with their offices in West London Working Mon - Fri 09.00 - 17.30 and Sat 09.00 - (phone number removed) a month during Oct - Mar Excellent career opportunities 22 days hol + bank holiday In-office showers and bike parking Ski resort educational trips Regular company socials Weekly in-office breakfast End of season trip, long weekend in one of their chalets To apply for this Ski Sales Team Co-ordinator please either apply online, email your c.v to (url removed) or call Amy on (phone number removed) quoting Ref: AM61010
Customer Operations Coordinator employer: C&M Travel Recruitment
C&M Travel Recruitment is an exceptional employer that values flexibility and work-life balance, offering the opportunity to work remotely while leading a dedicated team. With a strong focus on employee development and a supportive culture, you will thrive in an environment that encourages excellence in service delivery. Join us to be part of a friendly, independent team where your expertise in business travel consultancy and Amadeus will be truly valued.
