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- Tasks: Manage and optimise content for unique city tours to boost performance and revenue.
- Company: Global leader in online travel experiences with a focus on innovation.
- Benefits: Competitive salary, bonus potential, and fully remote work across Europe.
- Why this job: Join a dynamic team and make an impact in the travel industry from anywhere.
- Qualifications: Experience in OTA merchandising and a strong analytical mindset required.
- Other info: Opportunity for career growth in a fast-paced, collaborative environment.
The predicted salary is between 40800 - 60000 £ per year.
A newly created opportunity to join this global business that offers unique city tours, access to attractions and experiences across major cities.
Reporting directly to the Head of Sales, you will be responsible for how the tours are presented (media assets, narrative and content), and how they perform commercially through their Online Travel Agency (OTA's) distribution partners. This is a hands-on and analytical role focused on ranking, conversion and revenue impact at a product level.
Responsibilities:
- Ensure products outperform similar listings of competitors by optimising content, pricing presentation, options and overall shelf performance.
- OTA merchandising and listing optimisation.
- Continuously analyse and benchmark against competitors, identifying opportunities for commercial advantage.
- Monitor performance metrics such as ranking, conversion rates, cancellation rates and impact of availability and use this data to define actions to improve underperforming listings.
- Lead on the launch of new products via the OTA channels.
- Work cross-functionally with internal teams such as sales, product and revenue management as well as external distribution partners.
Skills Required:
- Extensive experience in distribution performance, marketplace merchandising or OTA supply.
- Experience working for an Online Travel Agency (OTA) or attractions/city tour operator strongly preferred.
- Track record of increasing revenues through listing optimisation, and improvements to rankings and conversions.
- Comfortable working with data, performance metrics and dashboards.
- Commercial and analytical mindset.
- An understanding of how pricing reviews, availability and OTA algorithms can impact performance.
- Excellent communication skills.
Additional Details:
- A basic salary in the region of £48,000 - £60,000 depending on experience and location across Europe.
- Bonus up to 10%
- Additional benefits which vary by country.
- Fully remote working from anywhere in Europe.
Content & Merchandising Manager employer: C&M Travel Recruitment
Contact Detail:
C&M Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Content & Merchandising Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Online Travel Agencies or in merchandising. A friendly chat can lead to insider info and even job referrals.
✨Tip Number 2
Show off your analytical skills! Prepare to discuss how you've used data to drive performance in past roles. Bring examples of how you’ve optimised listings or improved conversion rates to the table.
✨Tip Number 3
Be ready to talk strategy! Think about how you would approach launching new products and optimising existing ones. Having a solid plan will impress potential employers and show you’re the right fit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Content & Merchandising Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Content & Merchandising Manager role. Highlight your experience with OTA merchandising and how you've optimised listings in the past. We want to see how you can bring value to our team!
Show Off Your Analytical Skills: Since this role is all about data and performance metrics, don’t shy away from showcasing your analytical mindset. Include specific examples of how you've used data to drive decisions and improve performance in previous roles. We love numbers!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at C&M Travel Recruitment
✨Know Your Numbers
Make sure you come prepared with specific metrics and examples from your past experience. Whether it's conversion rates, revenue growth, or performance benchmarks, having these figures at your fingertips will show that you're data-driven and results-oriented.
✨Understand the Competition
Research the company’s competitors and their offerings. Be ready to discuss how you would optimise content and pricing to outperform them. This shows that you’re not just familiar with the industry but also proactive in identifying opportunities for improvement.
✨Showcase Your Analytical Skills
Prepare to discuss how you've used data to drive decisions in previous roles. Bring examples of how you've monitored performance metrics and what actions you took based on your findings. This will highlight your analytical mindset, which is crucial for this role.
✨Communicate Effectively
Since this role involves cross-functional collaboration, practice articulating your ideas clearly and concisely. Think about how you can convey complex information in a straightforward way, as excellent communication skills are key to working with internal teams and external partners.
