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- Tasks: Lead and inspire a team of 120 in a luxury travel company.
- Company: Luxury niche travel company based in central London.
- Benefits: Competitive salary, bonus, private healthcare, and free family travel.
- Other info: Hybrid work model with excellent career growth and training opportunities.
- Why this job: Join a dynamic team and make a real impact in the travel industry.
- Qualifications: Sales management experience in travel and team leadership skills.
The predicted salary is between 40000 - 40000 £ per year.
Required for this luxury niche travel company based in central London. The role is hybrid, 3 days in the office and 2 days from home, Monday to Friday. Looking after a team of 120 reservations/Customer service agents.
Sales managers duties:
- Providing direct support to the sales team, around 10/12 people focusing on coaching, call monitoring, and maintaining overall standards.
- Ensure KPIs and sales goals are met including sales targets, conversions rates, quality scores and customer satisfaction scores.
- Conduct regular performance evaluations and coaching sessions.
- Provide immediate feedback and correction actions to address performance.
- Foster a positive and motivational team.
- Perform regular call listenings and provide feedback.
- Provide regular reports to senior management on team performance.
Sales managers skills required:
- Sales management/Team leader experience within the travel industry.
- Experience running a team within a call centre environment or retail shop.
- 2nd European language would be great but not a must.
- Experience setting a help the team achieve targets, KPIs, call conversations etc.
- Happy working on a hybrid basis.
- Able to train for the first 2 weeks in their European head office.
- Ideally some cruise knowledge would be a major plus.
Additional information:
- Great benefits including private health care, life assurance, income protection, fantastic group pension plan, Free expedition travel for family, 25 days holidays plus bank holidays.
If you are interested in this fantastic opportunity please apply online or send your CV to duncan@candm.co.uk quoting DT60645.
Sales Manager in City of London employer: C&M Travel Recruitment
Contact Detail:
C&M Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the hunt for a Sales Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their sales goals and KPIs, so you can showcase how your experience aligns with their needs. We want you to shine when it comes to discussing your coaching and team management skills!
✨Tip Number 3
Practice your pitch! Be ready to explain how you've helped teams achieve targets and improve performance in previous roles. Use specific examples that highlight your leadership style and results-driven approach.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Sales Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your sales management experience in the travel industry. We want to see how you've led teams and met KPIs, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience with coaching and performance evaluations, as these are key for us.
Showcase Your Team Leadership Skills: In your application, emphasise your ability to foster a positive team environment. We love candidates who can motivate their teams and drive results, so share examples of how you've done this in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at C&M Travel Recruitment
✨Know Your Numbers
Make sure you’re familiar with key performance indicators (KPIs) relevant to sales management in the travel industry. Be ready to discuss how you've met or exceeded targets in your previous roles, as this will show your potential employer that you understand what it takes to drive a successful sales team.
✨Showcase Your Coaching Skills
Since the role involves coaching and mentoring a team, prepare examples of how you've successfully developed team members in the past. Think about specific situations where your feedback led to improved performance, and be ready to share these stories during the interview.
✨Demonstrate Team Leadership
Highlight your experience in leading teams, especially in a call centre or retail environment. Discuss how you foster a positive and motivational atmosphere, and be prepared to explain your approach to maintaining high standards and achieving sales goals.
✨Research the Company and Industry
Before the interview, take some time to learn about the luxury niche travel company and its offerings. Understanding their unique selling points and market position will help you tailor your responses and demonstrate genuine interest in the role.