At a Glance
- Tasks: Lead a dynamic sales team in the luxury travel sector and drive performance.
- Company: Luxury niche travel company based in central London with a hybrid work model.
- Benefits: Competitive salary, generous bonus, private healthcare, and free family travel opportunities.
- Other info: Enjoy 25 days holiday plus bank holidays and excellent career growth potential.
- Why this job: Join a passionate team and make a real impact in the travel industry.
- Qualifications: Proven sales management experience in travel and strong leadership skills.
The predicted salary is between 40000 - 52000 € per year.
Required for this luxury niche travel company based in central London. The role is hybrid, 3 days in the office and 2 days from home, Monday to Friday. Looking after a team of 120 reservations/Customer service agents.
Sales managers duties:
- Providing direct support to the sales team, around 10/12 people focusing on coaching, call monitoring, and maintaining overall standards.
- Ensure KPIs and sales goals are met including sales targets, conversions rates, quality scores and customer satisfaction scores.
- Conduct regular performance evaluations and coaching sessions.
- Provide immediate feedback and correction actions to address performance.
- Provide regular reports to senior management on team performance.
Sales managers skills required:
- Sales management/Team leader experience within the travel industry.
- Experience running a team within a call centre environment or retail shop.
- 2nd European language would be great but not a must.
- Experience setting a help the team achieve targets, KPIs, call conversations etc.
- Happy working on a hybrid basis.
- Able to train for the first 2 weeks in their European head office.
Great benefits including private health care, life assurance, income protection, fantastic group pension plan, free expedition travel for family, 25 days holidays plus bank holidays.
If you are interested in this fantastic opportunity please apply online or send your CV to duncan@candm.
Sales Director, Retail Planning in City of London employer: C&M Travel Recruitment
Join a luxury niche travel company in central London that prioritises employee well-being and growth. With a hybrid work model, competitive salary, and exceptional benefits including private healthcare and free family expedition travel, this role offers a supportive environment for sales professionals to thrive. The company fosters a culture of coaching and development, ensuring that every team member has the opportunity to excel and achieve their career goals.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Director, Retail Planning in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the hunt for a Sales Director role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their sales goals and KPIs, so you can showcase how your experience aligns with their needs. We want you to shine when it comes to discussing your past achievements!
✨Tip Number 3
Practice your pitch! Be ready to explain how you've successfully managed teams in the past, especially in a call centre or retail environment. Highlight your coaching skills and how you've helped teams hit targets and improve performance.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Good luck!
We think you need these skills to ace Sales Director, Retail Planning in City of London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Sales Director, Retail Planning. Highlight your experience in sales management within the travel industry and any relevant achievements that showcase your ability to lead a team effectively.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past roles to illustrate how you've met KPIs, improved customer satisfaction scores, or coached teams to success. This will help us see how you can add value to our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. Keep it engaging and personal – we want to get to know you!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at C&M Travel Recruitment
✨Know Your Numbers
Make sure you’re familiar with key performance indicators (KPIs) relevant to the role. Be ready to discuss how you've met or exceeded sales targets in your previous positions, and have specific examples at hand to showcase your achievements.
✨Showcase Your Leadership Skills
As a Sales Director, you'll be leading a team. Prepare to talk about your experience in coaching and mentoring others. Think of instances where you’ve improved team performance and how you’ve handled difficult situations with team members.
✨Understand the Company Culture
Research the luxury travel company’s values and mission. Be prepared to explain how your personal values align with theirs. This shows that you’re not just looking for any job, but that you genuinely want to be part of their team.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their approach to customer satisfaction or how they measure success in the sales team. It shows your interest and helps you gauge if the company is the right fit for you.
