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- Tasks: Lead and mentor a dynamic operations team in managing exciting group tours.
- Company: Award-winning adventure group tour operator with a stellar reputation.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Join a passionate team and make travel experiences unforgettable for others.
- Qualifications: 3-4 years in operations, leadership skills, and a love for travel.
- Other info: Work from home 4 days a week with one day in the London office.
The predicted salary is between 36000 - 60000 £ per year.
Adventure Group Tour Operator are looking for a new Operations Manager to manage the operations of their tours. This is an award-winning company with an excellent reputation and a very exciting product portfolio.
Operations Manager Responsibilities:
- Manage an Operations team with a headcount of around 7
- On-board, train and continually mentor and develop your operations team members
- Manage allocations on tours, trip documentation and continually develop systems and processes
- Join strategic internal meetings and external meetings with partners alongside the Senior Operations Manager
- Assist with recruitment for Operations team and on-the-ground Tour Leaders
- Lead operations’ coordination with sales team and collaborate with product team and wider business
- Hands-on operations management of a share of the tour portfolio including crisis management when needed
- Negotiation and liaison with DMCs
- Creation of trip documents.
- Work closely with the Sustainable Travel Manager
Operations Manager Skills and Experience Required:
- Minimum 3-4 years of Experience working in operations in group travel (for adults or children)
- Some experience in people management is beneficial
- Leadership qualities – essential
- Excellent attention to detail
- A passion for travel – essential
Operations Manager Additional Information:
- 4 days from home and 1 day per week in London Office (Tues, Wed or Thurs)
If you have the requisite experience that qualifies you for this exciting new Operations Manager position please send your CV to mark@candm.co.uk
Operations Manager in City of London employer: C&M Travel Recruitment
Contact Detail:
C&M Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who work with adventure tours. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its tour offerings. Show your passion for travel and how your experience aligns with their operations. We want to see that you’re not just a fit on paper but also genuinely excited about what they do!
✨Tip Number 3
Practice your negotiation skills! As an Operations Manager, you'll need to liaise with various partners. Role-play scenarios with friends or family to boost your confidence before those crucial discussions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Operations Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your operations management experience and any leadership roles you've had. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about travel and how your background makes you a perfect fit for the Operations Manager role. We love hearing personal stories that connect to our mission.
Showcase Your Attention to Detail: Since attention to detail is key for this role, make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves, so double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at C&M Travel Recruitment
✨Know Your Operations Inside Out
Make sure you’re well-versed in the operations of group travel. Brush up on your knowledge about tour management, crisis handling, and how to effectively allocate resources. This will show that you’re not just interested in the role but also understand the intricacies involved.
✨Showcase Your Leadership Skills
Since this role involves managing a team, be prepared to discuss your leadership style. Think of examples where you've successfully mentored or developed team members. Highlighting your people management experience will set you apart from other candidates.
✨Demonstrate Your Passion for Travel
This company values a passion for travel, so don’t hold back! Share your travel experiences and how they’ve shaped your understanding of operations in the industry. This personal touch can make a big difference in how you connect with the interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially in crisis management. Prepare scenarios where you had to think on your feet and resolve issues effectively. This will demonstrate your readiness for the hands-on nature of the role.
