At a Glance
- Tasks: Lead a dynamic team to drive sales and inspire exceptional customer service.
- Company: Join a prestigious luxury travel company that values its team.
- Benefits: Competitive salary, uncapped commission, generous holiday, and exclusive travel perks.
- Other info: Enjoy regular fam trips and a supportive work environment with growth opportunities.
- Why this job: Make a real impact in the luxury travel industry while enjoying fantastic rewards.
- Qualifications: Experience in retail travel management and a passion for long-haul destinations.
This leading luxury tour operator is looking for an experienced & dynamic Luxury Travel Store Manager to lead and inspire a team of travel consultants in their Cheltenham store. This is a fantastic opportunity to join this multi award winning travel company who put their team at the heart of everything they do, with a basic salary of £35,640 basic PLUS lucrative uncapped commission and a range of exceptional company benefits.
Role & Responsibilities:
- Accountable for meeting and exceeding retail sales targets.
- To drive all sales and to convert bookings by closing the sale and driving top line figures whilst achieving the budgeted operating profit.
- Measure the financial performance of your staff overall and as individuals against the costs of running the store to ensure the best possible productivity.
- Day to day running of the store including operations and administration.
- Responsible for the development of all staff.
- Develop local marketing initiatives and campaigns to drive sales and build relationships.
Skills & Experience required:
- Experience of managing a retail travel store or tour operator sales / call centre, with profit and staff responsibility.
- A strong track record of delivering sales results and exceptional service.
- A genuine passion for travel, especially long haul destinations.
- Good all round understanding of the sales and commercial aspects of tour operating, including scheduled flights.
- Excellent working knowledge of at least one travel agent or tour operators reservation system.
Additional information:
- £35,640 basic salary plus lucrative uncapped commission.
- 37.5 working week, including Saturdays on a rota, opening hours are 9.30 to 6 Monday to Saturday.
- Regular Fam trips - minimum of 1 per year.
- 25 days holiday plus bank holidays increasing with length of service and your birthday off.
- Discounted holidays and ad hoc prizes!
- Perkbox.
- Fantastic opportunity to join this ultra successful, prestigious travel company.
Please apply for the position of Luxury Travel Store Manager by applying to this advert, or email your cv to (url removed).
Luxury Travel Store Manager in Cheltenham employer: C&M Travel Recruitment
Join a prestigious luxury travel company in Cheltenham, where your passion for travel and leadership skills will be valued and rewarded. With a competitive salary of £35,640 plus uncapped commission, you will enjoy exceptional benefits including generous holiday allowances, regular familiarisation trips, and a vibrant work culture that prioritises employee development and well-being. This is an exciting opportunity to thrive in a supportive environment that celebrates success and fosters growth.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Travel Store Manager in Cheltenham
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like C&M Travel Recruitment who are looking for fresh talent for roles like Luxury Travel Store Manager.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like C&M Travel Recruitment and give you a leg up for your Luxury Travel Store Manager application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Luxury Travel Store Manager openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Luxury Travel Store Manager in Cheltenham
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Luxury Travel Store Manager role at C&M Travel Recruitment.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Luxury Travel Store Manager position at C&M Travel Recruitment.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of C&M Travel Recruitment.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to C&M Travel Recruitment's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Luxury Travel Store Manager.
How to prepare for a job interview at C&M Travel Recruitment
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at C&M Travel Recruitment.
