At a Glance
- Tasks: Support the Store Manager in driving sales and delivering exceptional customer service.
- Company: Join a multi-award-winning luxury travel company that values its team.
- Benefits: Basic salary of £28,961 plus uncapped commission and fantastic perks.
- Other info: Enjoy regular fam trips, 25 days holiday, and a great work-life balance.
- Why this job: Be part of an exciting travel environment and help others explore the world.
- Qualifications: Experience in retail travel with strong sales and leadership skills.
This leading luxury tour operator is looking for an experienced and dynamic Assistant Store Manager to support the leadership and success of their Cheltenham store. This is a fantastic opportunity to join a multi award winning travel company that puts its team at the heart of everything they do, offering a basic salary of £28,961, plus lucrative uncapped commission and a range of exceptional company benefits.
Role & Responsibilities:
- Support the Store Manager in meeting and exceeding retail sales targets.
- Drive sales and convert enquiries into bookings by delivering exceptional customer service and helping to achieve sales figures and budgeted operating profit.
- Assist in monitoring the financial performance and productivity of the team.
- Support the day to day running of the store, including operations and administration.
- Help coach, motivate and develop travel consultants to achieve their full potential.
- Take responsibility for the store in the absence of the Store Manager.
- Assist with local marketing initiatives and campaigns to drive sales and build customer relationships.
- Lead by example in delivering outstanding customer service and travel expertise.
Skills & Experience Required:
- Experience within retail travel, tour operations or a travel sales environment, with some supervisory, team leader or management experience preferred.
- A strong track record of delivering sales results and exceptional customer service.
- A genuine passion for travel, particularly long haul destinations.
- Good all round understanding of the sales and commercial aspects of tour operating, including scheduled flights.
- Excellent working knowledge of at least one travel agent or tour operator reservation system.
- Strong leadership, coaching and communication skills.
Additional Information:
- £28,961 basic salary plus lucrative uncapped commission.
- 37.5 hour working week, including Saturdays on a rota. Opening hours are 9.30am to 6.00pm, Monday to Saturday.
- Regular fam trips – minimum of one per year.
- 25 days' holiday plus bank holidays, increasing with length of service, plus your birthday off.
- Discounted holidays and ad hoc prizes.
- Perkbox benefits package.
- Fantastic opportunity to join this ultra successful, prestigious travel company.
Please apply for the position of Assistant Store Manager by applying to this advert, or email your CV to (url removed).
Assistant Store Manager - Luxury Travel in Cheltenham employer: C&M Travel Recruitment
Join a prestigious luxury tour operator in Cheltenham as an Assistant Store Manager, where your passion for travel and exceptional customer service will be valued. With a competitive salary of £28,961, uncapped commission, and a range of benefits including regular fam trips and a generous holiday allowance, this company prioritises employee growth and a supportive work culture. Experience the thrill of working in a dynamic environment that celebrates success and fosters personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager - Luxury Travel in Cheltenham
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like C&M Travel Recruitment who are looking for fresh talent for roles like Assistant Store Manager - Luxury Travel.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like C&M Travel Recruitment and give you a leg up for your Assistant Store Manager - Luxury Travel application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Assistant Store Manager - Luxury Travel openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Assistant Store Manager - Luxury Travel in Cheltenham
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Assistant Store Manager - Luxury Travel role at C&M Travel Recruitment.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Assistant Store Manager - Luxury Travel position at C&M Travel Recruitment.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of C&M Travel Recruitment.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to C&M Travel Recruitment's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Assistant Store Manager - Luxury Travel.
How to prepare for a job interview at C&M Travel Recruitment
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at C&M Travel Recruitment.
