Customer services consultant - Required for this lovely niche travel company based in a great location in central Cambridge. They are looking for someone from a travel industry background to work either full or part time. Hybrid, salary up to £32,000 plus benefits. Customer services consultants duties -Manage and amend customer bookings, including special request and reservations changes -Respond promptly to customer enquiries by email and phone -Proactively manage customer requests and resolve issues when needed -Monitor and respond to customer reviews Customer services consultants skills required -Previous experience in a customer services role within the travel industry -Excellent written and verbal communication skills -A natural problem solver -Strong organisation skills -Ideally fluent in either French or Dutch, but this is not essential Additional information -They are happy to look at part time or full time -Hybrid -Benefits including pension, company laptop, 50% Discount on holidays -Between April and Nov, every two week you will need to cover between 3pm and 7pm on Saturdays, the 4 hours will be given back during the week If you are interested in the above role please apply online or send your cv to (url removed) quoting DT61024
Customer services consultant in Cambridge employer: C&M Travel Recruitment
C&M Travel Recruitment is an exceptional employer that values flexibility and work-life balance, offering the opportunity to work remotely while leading a dedicated team. With a strong focus on employee development and a supportive culture, you will thrive in an environment that encourages excellence in service delivery. Join us to be part of a friendly, independent team where your expertise in business travel consultancy and Amadeus will be truly valued.
