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- Tasks: Lead a team managing complex global travel itineraries and ensure top-notch client service.
- Company: Join a prestigious global Travel Management Company with a stellar industry reputation.
- Benefits: Enjoy fully remote or hybrid work options, plus an excellent benefits package.
- Why this job: This role offers career growth, leadership opportunities, and the chance to make a real impact.
- Qualifications: Experience in Business Travel Operations Management or as a skilled Team Manager is essential.
- Other info: Salary ranges from £40,000 to £48,000, with potential for long-term career advancement.
Business Travel Operations Manager – Global TMC
Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity
Are you an experienced Operations Manager in Business Travel looking for your next challenge? Or a strong Team Leader/Supervisor that’s already mostly hands off ready to take the next step in your career? This global TMC is seeking a driven and capable Business Travel Operations Manager to lead a high-performing team servicing a prestigious, high-profile client.
As a Business Travel Operations Manager, you will:
Oversee operations for one key global client, working closely with the Account Manager to ensure service excellence
Lead, coach, and support a team of 6 experienced Business Travel Consultants who will be booking complex global itineraries using Sabre
Manage all aspects of team performance: 1-2-1s, performance reviews, rotas, sickness and holiday cover
Handle any escalated customer service issues with a hands-on, solution-focused approach
Collaborate across departments to ensure client satisfaction and operational efficiency
What We’re Looking For:
Proven experience in Business Travel Operations Management within a TMC environment
Alternatively, a skilled Supervisor or Team Manager who’s almost hands off, ready for progression
Sabre GDS experience is highly desirable
Strong people leadership skills with a proactive and supportive management style
Confident in managing high-touch, demanding clients with professionalism and poise
Why Apply?
Fully Homeworking if you prefer or Hybrid working – max one day per week in the London office
Be part of a global, well-established TMC with a strong reputation in the industry
Excellent benefits package and real opportunities for long-term career growth
Salary is £40,000 – £48,000 + excellent benefits
If you\’re an experienced Business Travel Operations Manager looking for a new challenge with a leading global TMC, we’d love to hear from you.
Apply online now or send your CV to (url removed), or call Kelly on (phone number removed) quoting reference KR60123
Business Travel Operations Manager – Global TMC employer: C&M Travel Recruitment
Contact Detail:
C&M Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Travel Operations Manager – Global TMC
✨Tip Number 1
Familiarise yourself with the specific needs and expectations of high-profile clients in the business travel sector. Understanding their unique requirements will help you demonstrate your capability to manage demanding clients effectively during any discussions.
✨Tip Number 2
Network with professionals in the travel management industry, especially those who have experience with global TMCs. Engaging with others in the field can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Brush up on your Sabre GDS skills if you haven't used it recently. Being able to confidently discuss your experience with this system will set you apart from other candidates and show that you're ready to hit the ground running.
✨Tip Number 4
Prepare to showcase your leadership style and how you've successfully managed teams in the past. Think of specific examples where you've led a team through challenges, as this will highlight your suitability for the role.
We think you need these skills to ace Business Travel Operations Manager – Global TMC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Business Travel Operations Management, particularly within a TMC environment. Emphasise your leadership skills and any relevant achievements that demonstrate your capability to manage teams and complex itineraries.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the requirements mentioned in the job description. Discuss your experience with Sabre GDS and how your management style aligns with the company's values. Show enthusiasm for the role and the opportunity to lead a high-performing team.
Highlight Relevant Skills: In your application, make sure to highlight key skills such as people leadership, customer service management, and operational efficiency. Use specific examples from your past roles to illustrate how you have successfully handled similar responsibilities.
Proofread Your Application: Before submitting your application, take the time to proofread it thoroughly. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at C&M Travel Recruitment
✨Showcase Your Leadership Skills
As a Business Travel Operations Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your coaching and support strategies that have driven performance.
✨Familiarise Yourself with Sabre GDS
Since Sabre experience is highly desirable for this role, make sure you brush up on your knowledge of the system. Be ready to discuss how you've used it in previous roles and how it can enhance operational efficiency.
✨Prepare for Customer Service Scenarios
Expect questions about handling escalated customer service issues. Think of specific instances where you've resolved complex problems and be prepared to explain your solution-focused approach.
✨Understand the Company Culture
Research the global TMC's values and culture. Being able to articulate why you want to work for them and how you align with their mission will show your genuine interest and help you stand out as a candidate.
