At a Glance
- Tasks: Lead a team of 10 business travel consultants, ensuring smooth operations and high performance.
- Company: Join a global Travel Management Company (TMC) with a dynamic work culture.
- Benefits: Enjoy 22 days holiday, birthday off, remote work options, and more perks!
- Why this job: Be part of a supportive team, develop leadership skills, and make an impact in business travel.
- Qualifications: Must have team leader experience in business travel; Sabre knowledge is a plus.
- Other info: Flexible working arrangements available; hybrid or fully remote for the right candidates.
The predicted salary is between 36000 - 60000 £ per year.
Business travel - Team manager required for this global TMC looking after a team of 10 consultants. Ideally hybrid in London or an office close to Leeds but they would consider homebased for the right candidates.
Team leader experience for another TMC is a must, ideally sabre trained.
Business travel team leaders duties:
- The role is to team manage a virtual/office based team of business travel consultants, up to a team of 10 people.
- Maintain a good level of understanding of the conferna, sabre, Evolvi and back end accountancy systems, ensure bookings are processed in line with standard operating procedures.
- Ensure all customer SLAs and KPIs are understood and met.
- Manage the day to day operation of the department.
- Conduct regular 1-2-1s with team members providing regular feedback and coaching on performance.
Business travel team managers skills required:
- Business travel operations team leader experience is a must.
- Ideally sabre knowledge would be a major plus.
- Ideally able to come into a London office, or office close to Leeds once or twice a week, but will consider remote.
Additional information:
- Hours: 37.5 hours per week.
- Great benefits including 22 days holidays plus birthday off, option to buy annual leave, volunteer paid day off, season ticket loan, life assurance, pension, long service awards plus many more.
If you are interested in the above role please apply online or call Duncan on 0207 397 1287 quoting DT59815.
Business Travel Manager employer: C&M Travel Recruitment
Contact Detail:
C&M Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Travel Manager
✨Tip Number 1
Make sure to highlight your team management experience in the business travel sector. Be prepared to discuss specific examples of how you've successfully led a team, especially in a virtual environment.
✨Tip Number 2
Familiarise yourself with the Sabre system and any other relevant software mentioned in the job description. If you have experience with these systems, be ready to share how you've used them to improve team performance or customer satisfaction.
✨Tip Number 3
Research the company’s values and culture. Understanding their approach to business travel and customer service will help you align your answers during any interviews and demonstrate that you're a good fit for their team.
✨Tip Number 4
Prepare to discuss how you manage KPIs and SLAs within your team. Have examples ready that showcase your ability to meet targets and improve operational efficiency, as this is crucial for the role.
We think you need these skills to ace Business Travel Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing teams, particularly in the business travel sector. Emphasise any relevant skills such as knowledge of Sabre and other booking systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership experience and your understanding of the business travel industry. Mention specific achievements and how they relate to the role of Business Travel Manager.
Highlight Relevant Experience: In your application, clearly outline your previous roles in team management within a TMC. Include examples of how you met SLAs and KPIs, and any coaching or feedback processes you implemented.
Show Enthusiasm for the Role: Convey your passion for the business travel industry and your eagerness to lead a team. Mention why you are interested in this specific position and how you can contribute to the company's success.
How to prepare for a job interview at C&M Travel Recruitment
✨Showcase Your Leadership Experience
As a Business Travel Manager, you'll be leading a team of consultants. Be prepared to discuss your previous leadership roles, focusing on how you managed teams, resolved conflicts, and motivated your staff. Use specific examples to illustrate your management style.
✨Demonstrate Your Technical Knowledge
Familiarity with systems like Sabre, Evolvi, and back-end accountancy systems is crucial. Brush up on these platforms before the interview and be ready to explain how you've used them in past roles. This will show that you're not only a leader but also technically proficient.
✨Understand SLAs and KPIs
The role requires a solid understanding of customer SLAs and KPIs. Research what these metrics mean in the context of business travel and be prepared to discuss how you've ensured compliance with them in your previous positions.
✨Prepare for Team Management Scenarios
Expect questions about how you would handle various team management scenarios, such as conducting 1-2-1s or providing feedback. Think of examples from your past where you successfully coached team members or improved team performance.