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- Tasks: Support corporate travellers by arranging complex domestic and international business travel.
- Company: Join a global TMC known for managing high-profile accounts.
- Benefits: Enjoy remote work options, 25 days holiday, and a fantastic pension plan.
- Why this job: Be part of a dynamic team with opportunities for growth and a focus on customer service.
- Qualifications: Minimum 2 years experience in business travel consulting and GDS knowledge required.
- Other info: Full-time training provided online; flexible part-time options available.
Required for this global TMC working on high profile accounts. They are looking for a number of experienced business travel consultants to work from home, office or a mix of the two. Salaries between £28,000 and £32,000 plus benefits. Happy with part or full time. Start date 21st April.
Business travel consultants duties:
- Act as Travel Advisor and Consultant to Corporate Business travellers, looking after high profile accounts.
- Act as the point of sale on all travel requirements, arranging both routine and complex domestic and international business travel for air, road, rail and accommodation, utilizing various Global Distribution Systems (GDSs) (Sabre/Galileo/Amadeus).
- Provide consultative advice, solutions and recommendations, including conducting analysis and research on the best available fare/routing, ensuring preferred air carrier and partners are recommended, whilst ensuring adherence to the customers' agreed travel policy and requirements.
- Ensure customer travel profiles are detailed and accurate, following internal compliance and regulatory requirements for all customers and locations supported.
- Manage the booking process through the ticketing and order fulfillment, either over the telephone or via email or back office systems and servicing platforms.
Business travel consultants skills required:
- Business travel consultant experience is a must, minimum of 2 years.
- GDS knowledge is a must, ideally Amadeus or Sabre, but they will consider Galileo.
- Strong airfares knowledge.
- Ability to work under pressure.
- Customer service orientated.
Additional information:
- 4 week training, online but has to be full time.
- Great benefits including an amazing pension, 25 days holidays plus you can buy an extra 5 days, volunteering day plus many more.
- They will consider full or part time; part time needs to be a minimum of 3 full days, shifts between 8.30am and 6pm.
If you are interested in the above role please apply online or send your CV quoting DT59736.
Business travel consultants employer: C&M Travel Recruitment
Contact Detail:
C&M Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business travel consultants
✨Tip Number 1
Familiarise yourself with the Global Distribution Systems (GDSs) mentioned in the job description, particularly Amadeus and Sabre. Having a solid understanding of these systems will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Brush up on your knowledge of airfares and travel policies. Being able to discuss specific fare structures and how they align with corporate travel policies during an interview can set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of examples from your previous roles where you successfully managed client expectations or resolved issues under pressure, as this is crucial for a business travel consultant.
✨Tip Number 4
Since the role offers flexibility with part-time options, be ready to discuss your availability clearly. Highlighting your willingness to work a minimum of three full days will show your commitment and adaptability to their needs.
We think you need these skills to ace Business travel consultants
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a business travel consultant, particularly focusing on your knowledge of GDS systems like Amadeus or Sabre. Include specific examples of how you've managed complex travel arrangements and provided consultative advice.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of the company's needs. Mention your experience with high-profile accounts and your ability to work under pressure, as these are key aspects of the job.
Highlight Relevant Skills: In your application, emphasise your strong airfares knowledge and customer service orientation. Provide examples of how you've successfully navigated challenges in previous roles to demonstrate your suitability for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail, which is crucial in the travel consultancy field.
How to prepare for a job interview at C&M Travel Recruitment
✨Showcase Your GDS Knowledge
Make sure to highlight your experience with Global Distribution Systems, especially Amadeus or Sabre. Be prepared to discuss specific scenarios where you've successfully used these systems to manage bookings and provide solutions.
✨Demonstrate Customer Service Skills
Since the role is customer service-oriented, come ready with examples of how you've handled challenging situations with clients. Emphasise your ability to remain calm under pressure and provide excellent service.
✨Understand Travel Policies
Familiarise yourself with common corporate travel policies and be ready to discuss how you ensure compliance when making travel arrangements. This shows that you understand the importance of adhering to client requirements.
✨Prepare for Scenario Questions
Expect scenario-based questions where you may need to demonstrate your problem-solving skills. Think about past experiences where you had to analyse travel options and make recommendations based on fare and routing.
