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- Tasks: Help music and entertainment clients book travel efficiently via calls, WhatsApp, and emails.
- Company: Join a global TMC specializing in the vibrant world of music and production.
- Benefits: Enjoy a hybrid work model and a competitive salary up to £38k plus perks.
- Why this job: Dive into a fast-paced environment where you connect with artists and industry professionals.
- Qualifications: Experience in business travel, especially with entertainment accounts, and knowledge of GDS systems required.
- Other info: Work Monday to Friday, 10am to 6pm, perfect for balancing work and life.
The predicted salary is between 22800 - 53280 £ per year.
Business travel support agent – Required for this global travel organisation. You will be working on a hybrid basis with 3 days in a London office, salary up to 40k. Experience wise, they are looking for 5 years travel industry experience, knowledge of amadeus and galileo, strong fares and ticketing experience, ideally a mix of corporate and leisure.
Business travel support agents duties
-Supporting the companies independent consultants who look after both corporate and leisure clients
-Actioning requests sent over to the helpdesk, such as issuing/reissuing and refunding complex airline tickets, help advisors with systems such as concur,Dophone etc, help with ADMS, GDS issues, both amadeus and galileo
-Assist new advisors with setup and run training sessions
-Manage the UK hotel inbox
-Support advisors with NDC requests
-Quality checking advisors bookings
Business travel support agents skills required
-Minimum 5 years business/leisure travel experience
-Excellent Amadeus and galileo knowledge
-Strong fares and ticketing knowledge
-Good British rail and European train knowledge
-Good knowledge of Concur
Additional information
-Monday to Friday role, 3 days in a central London office
-Benefits include pension, 25 days holidays, Bupa, up to a 5% bonus, life insurance plus many more
If you are interested in the above role please apply online or send your cv to quoting DT59756
Business Travel Consultant employer: C&M Travel Recruitment
Contact Detail:
C&M Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Travel Consultant
✨Tip Number 1
Familiarize yourself with the entertainment industry, especially music and production. Understanding the unique needs of artists and promoters will help you stand out during the interview process.
✨Tip Number 2
Brush up on your knowledge of GDS systems, particularly Galileo. Being able to demonstrate your proficiency in using these tools will show that you're ready to hit the ground running.
✨Tip Number 3
Practice your communication skills, especially for quick responses via WhatsApp and email. This role requires efficiency, so being able to convey information clearly and promptly is crucial.
✨Tip Number 4
Network within the travel and entertainment sectors. Connecting with professionals in these fields can provide valuable insights and potentially lead to referrals for the position.
We think you need these skills to ace Business Travel Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous business travel experience, especially if you have worked with entertainment accounts. Emphasize your knowledge of GDS systems like Galileo and any relevant geographical expertise.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the entertainment industry and your ability to work in a fast-paced environment. Mention specific examples of how you've successfully managed travel arrangements for clients in the past.
Highlight Communication Skills: Since the role involves communicating with clients via calls, WhatsApp, and emails, emphasize your strong communication skills in your application. Provide examples of how you've effectively handled client inquiries in previous roles.
Showcase Problem-Solving Abilities: In your application, illustrate your problem-solving skills by sharing instances where you've sourced cost-effective travel solutions or resolved issues for clients quickly and efficiently.
How to prepare for a job interview at C&M Travel Recruitment
✨Show Your Passion for Entertainment Travel
Make sure to express your enthusiasm for the entertainment and music industry during the interview. Share any relevant experiences or insights you have that demonstrate your understanding of the unique needs of clients in this sector.
✨Demonstrate GDS Proficiency
Be prepared to discuss your experience with GDS systems, particularly Galileo. Highlight specific examples of how you've used these tools to book travel efficiently and effectively in previous roles.
✨Highlight Your Communication Skills
Since the role involves quick communication via WhatsApp and email, be ready to showcase your ability to respond promptly and professionally. You might even want to practice a few scenarios where you handle client inquiries efficiently.
✨Research Destinations and Airlines
Familiarize yourself with popular destinations and airlines relevant to the entertainment industry. Being knowledgeable about routes and options will not only impress your interviewers but also show that you're proactive and well-prepared.
