Do you have experience working in the cruise or travel industry for a cruise specialist, cruise online travel agency (OTA) or tour operator? We're looking for a driven Business Development Manager to grow cruise bookings across a nationwide network of travel agents, encouraging and supporting them to book more of their customers' cruise holidays through the company's specialist cruise team.
Business Development Manager – Role & Responsibilities:
- Turn inactive or low volume agents into confident, regular cruise bookers, growing engagement and revenue across the network.
- Get to know agents businesses, spotting opportunities to help them book more cruise holidays for their customers through the specialist cruise team.
- Be a visible face for the brand at industry events, bringing energy and insight to every interaction.
- Forge and nurture relationships with cruise lines, suppliers and the wider distribution network, creating opportunities for joint training and promotional activity.
- Design and deliver cruise training, including sessions for members new to selling cruise, alongside ship visits, fam trips and other hands-on product experiences.
- Dig into sales data and member activity to spot trends, prioritise your time and drive measurable growth in cruise revenue and margin.
- Collaborate with Sales, Product and Marketing colleagues to shape and launch cruise offers and campaigns that resonate with members and their customers.
- Support with website, social media and member communications as needed.
- Feedback insight from a dedicated focus group back into the wider cruise strategy.
Business Development Manager – Skills & Experience Required:
- Background in business development, account management or sales, within cruise sector or tour operations.
- Solid understanding of cruise, retail travel and the supplier landscape.
- A track record of spotting opportunities and turning relationships into commercial wins.
- Comfortable and confident representing the business at events and industry functions
- Experience of delivering or contributing to training sessions or presentations.
- A natural communicator who can influence and collaborate across teams.
- Sharp commercial instincts, backed by the ability to read data and translate it into action.
- Well organised, proactive and able to juggle competing priorities without missing a beat.
Business Development Manager – Additional Information:
- Competitive salary plus bonus
- Hybrid working after initial probationary period
- Professional development and career progression on offer.
- Great opportunity for candidates from a cruise line, cruise OTA, tour operator with existing cruise industry contacts.
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Business Development Manager employer: C&M Travel Recruitment
C&M Travel Recruitment is an exceptional employer that values flexibility and work-life balance, offering the opportunity to work remotely while leading a dedicated team. With a strong focus on employee development and a supportive culture, you will thrive in an environment that encourages excellence in service delivery. Join us to be part of a friendly, independent team where your expertise in business travel consultancy and Amadeus will be truly valued.
