At a Glance
- Tasks: Manage school travel bookings and provide expert advice to ensure unforgettable educational trips.
- Company: Leading specialist travel company dedicated to inspiring educational experiences.
- Benefits: Competitive salary, uncapped commission, hybrid working, and fantastic travel perks.
- Other info: Enjoy a vibrant work culture with opportunities for personal growth and travel.
- Why this job: Make a real difference in students' lives by creating memorable learning adventures.
- Qualifications: Sales experience in educational travel and strong communication skills required.
The predicted salary is between 27000 - 30000 £ per year.
This leading specialist travel company is passionate about providing meaningful, inspiring and educational trips to a wide range of destinations, carefully designed by experts with first hand product knowledge. They now have a vacancy for a School Travel Specialist (Account Manager) to manage a portfolio of schools to handle inbound enquiries and manage each trip from initial contact through to confirmation, delivering exceptional service and building long term relationships throughout.
Role & Responsibilities:
- Deal with inbound enquiries and manage reservations via phone, email and occasionally in person, providing expert destination advice and converting enquiries into confirmed bookings.
- Build strong relationships with teachers and group leaders, ensuring each school receives an exceptional experience and that trips maximise learning outside the classroom.
- Produce tailored trip proposals that meet curriculum needs, school priorities and commercial guidelines.
- Deliver destination or product presentations to schools, either in person or virtually, occasionally outside normal working hours.
- Provide cover on the emergency phone rota.
- Work collaboratively with internal colleagues to ensure workflow and service standards are consistently exceeded.
Skills & Experience Required:
- Proven sales experience within school / educational / student travel.
- Strong sales, influencing and objection handling skills with the ability to work within margin guidelines.
- Excellent organisational skills with the ability to prioritise a busy workload and manage multiple trips simultaneously.
- High level of accuracy, attention to detail and strong numerical ability.
- Excellent interpersonal and communication skills, with the ability to adapt tone and style to different audiences.
- Strong customer service focus with the ability to build longstanding relationships.
- Confident user of CRM/reservation systems and Microsoft Word, Excel and Outlook.
- A clean driving licence for school visits.
- Must be suitable to work with children and vulnerable adults; DBS check required.
Additional Information:
- Salary: £27k to £30k plus uncapped commission (OTE approx. £15k per annum).
- Hybrid working with 3 days per week in the office.
- Monday to Friday.
- Emergency phone rota: 2 to 3 times per year.
- Benefits include: discounted travel, health cash plan, subsidised gym membership, wellbeing initiatives, social events, birthday day off, increasing holiday allowance, and opportunities to travel to experience trips first hand.
Please apply for the position of School Travel Specialist online or email your cv to (url removed).
School Travel Specialist in Brighton employer: C&M Travel Recruitment
As a leading specialist travel company, we pride ourselves on fostering a vibrant work culture that values passion and creativity in delivering educational trips. Our hybrid working model allows for flexibility, while our commitment to employee growth is reflected in our comprehensive benefits package, including discounted travel and wellbeing initiatives. Join us to make a meaningful impact in the lives of students and educators alike, all while enjoying a supportive environment that encourages collaboration and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land School Travel Specialist in Brighton
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like C&M Travel Recruitment who are looking for fresh talent for roles like School Travel Specialist.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like C&M Travel Recruitment and give you a leg up for your School Travel Specialist application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any School Travel Specialist openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace School Travel Specialist in Brighton
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the School Travel Specialist role at C&M Travel Recruitment.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the School Travel Specialist position at C&M Travel Recruitment.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of C&M Travel Recruitment.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to C&M Travel Recruitment's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time School Travel Specialist.
How to prepare for a job interview at C&M Travel Recruitment
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at C&M Travel Recruitment.
