At a Glance
- Tasks: Lead a friendly sales team, guiding customers through their travel journey and driving performance.
- Company: A successful travel company focused on responsible and adventure-led holiday experiences.
- Benefits: Competitive salary, hybrid working, 25 days leave, and discounted trips for you and your loved ones.
- Other info: Join a supportive team culture with regular social activities and excellent career growth opportunities.
- Why this job: Make a real impact in the travel industry while promoting responsible tourism.
- Qualifications: Experience in long-haul travel sales and a passion for coaching and mentoring.
The predicted salary is between 38000 - 46000 £ per year.
This successful travel company specialises in creating enriching, meaningful holiday experiences across a wide range of hand-picked worldwide destinations, with a strong focus on responsible and adventure-led travel. As they continue to grow, they are now looking for a Sales Team Leader to join their small, friendly team in their central Brighton office.
Basic salary £38k to £46k dependent on experience, plus bonus, hybrid working.
- Lead by example with hands-on sales, using your expert long-haul knowledge to guide customers through the full sales journey.
- Coach, mentor and support a team of Travel Specialists through regular 1:1s, feedback and day-to-day guidance.
- Drive team performance by identifying opportunities to improve conversion, quality and customer experience.
- Handle complex customer cases and escalations with confidence and empathy.
- Share destination and product expertise, helping to develop knowledge across the team.
- Work closely with senior leadership to provide insights on performance, trends and opportunities.
- Support improvements to processes, tools and ways of working to enhance efficiency and team effectiveness.
- Champion responsible travel and embed sustainability into sales conversations and team culture.
- Contribute to wider business initiatives such as training, onboarding, product development or internal projects.
Must have experience in tailor-made long haul travel sales for a UK-based tour operator, ideally as a Team Leader, Sales Coach, Senior Travel Consultant.
- Strong long-haul destination knowledge gained through combination of selling and personal travel experiences.
- Experience coaching or supporting colleagues in a senior sales or Team Leader role preferred, or a strong desire to step into a leadership role with proven success as an experienced Senior Travel Specialist.
- Proven success working in a target-driven travel sales environment.
- Commercially astute with the ability to identify opportunities to grow revenue and improve efficiency.
- Excellent communication skills with the confidence to give constructive feedback and run effective 1:1s.
- Passion for responsible travel and delivering exceptional customer experiences.
- Highly organised with the ability to prioritise, adapt and manage a varied workload.
- Positive, proactive and collaborative, with a genuine desire to support others and contribute to team culture.
Basic salary £38k–£46k depending on experience, plus bonus. Hybrid working – typically around 3 days per week in a sociable, supportive office environment. Monday to Friday, 9am–5.30pm (Saturdays only worked in January & February on a rota). 25 days annual leave plus bank holidays. Regular fam trips. Discounted trips for yourself, friends & family. Regular company social activities and a friendly, purpose-driven culture.
Please apply for the position of Sales Team Leader online or email your CV to lisa@candm.co.uk.
Sales Team Lead in Brighton employer: C&M Travel Recruitment
Join a vibrant and purpose-driven travel company in the heart of Brighton, where your passion for responsible travel can flourish. With a competitive salary, hybrid working options, and a supportive team culture, you'll have the opportunity to lead and mentor a dedicated group of Travel Specialists while enjoying regular fam trips and discounted holidays. This role not only offers a chance for personal growth but also allows you to contribute to meaningful travel experiences that prioritise sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Team Lead in Brighton
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This way, when you chat with them, you can show off your knowledge and passion for responsible travel.
✨Tip Number 2
Practice your sales pitch! Think about how you would guide a customer through the sales journey. Be ready to share your long-haul travel experiences and how they can enhance customer interactions.
✨Tip Number 3
Show your leadership skills! Prepare examples of how you've coached or supported colleagues in the past. Highlight your ability to drive team performance and improve customer experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our friendly team in Brighton!
We think you need these skills to ace Sales Team Lead in Brighton
Some tips for your application 🫡
Show Your Passion for Travel:When writing your application, let your love for travel shine through! Share your personal experiences and how they’ve shaped your understanding of long-haul destinations. We want to see that you’re not just a sales expert, but also someone who genuinely cares about creating meaningful holiday experiences.
Highlight Your Leadership Skills:If you've got experience in coaching or mentoring, make sure to showcase it! Talk about how you've supported your team in the past and any successes you've had in driving performance. We’re looking for someone who can lead by example, so don’t be shy about sharing your achievements.
Tailor Your Application:Make your application stand out by tailoring it to the role. Use keywords from the job description and relate your skills and experiences directly to what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, it gives you a chance to explore more about us and what we stand for in responsible travel!
How to prepare for a job interview at C&M Travel Recruitment
✨Know Your Destinations
Brush up on your long-haul destination knowledge before the interview. Be ready to discuss popular spots, hidden gems, and responsible travel practices. This will show your passion for travel and help you connect with the company's mission.
✨Showcase Your Leadership Skills
Prepare examples of how you've coached or mentored team members in the past. Highlight specific instances where your guidance led to improved performance or customer satisfaction. This will demonstrate your readiness for a leadership role.
✨Understand the Sales Process
Familiarise yourself with the full sales journey, from initial contact to closing the deal. Be prepared to discuss how you would handle complex customer cases and improve conversion rates. This shows that you can lead by example and drive team performance.
✨Emphasise Team Culture and Collaboration
Think about how you can contribute to a positive team culture. Be ready to share ideas on supporting colleagues and enhancing team effectiveness. This aligns with the company's values and shows you're a great fit for their friendly environment.
