At a Glance
- Tasks: Manage school travel bookings and provide expert advice to teachers and group leaders.
- Company: Leading specialist travel company focused on inspiring educational trips.
- Benefits: Competitive salary, uncapped commission, hybrid working, and great perks like discounted travel.
- Other info: Enjoy a dynamic work environment with opportunities for personal growth and travel.
- Why this job: Make a real impact by creating unforgettable experiences for students and educators.
- Qualifications: Sales experience in educational travel and strong communication skills required.
The predicted salary is between 27000 - 30000 £ per year.
This leading specialist travel company is passionate about providing meaningful, inspiring and educational trips to a wide range of destinations, carefully designed by experts with first hand product knowledge. They now have a vacancy for an Account Manager (School Travel Specialist) to manage a portfolio of schools to handle inbound enquiries and manage each trip from initial contact through to confirmation, delivering exceptional service and building long term relationships throughout.
Role & Responsibilities:
- Deal with inbound enquiries and manage reservations via phone, email and occasionally in person, providing expert destination advice and converting enquiries into confirmed bookings.
- Build strong relationships with teachers and group leaders, ensuring each school receives an exceptional experience and that trips maximise learning outside the classroom.
- Produce tailored trip proposals that meet curriculum needs, school priorities and commercial guidelines.
- Deliver destination or product presentations to schools, either in person or virtually, occasionally outside normal working hours.
- Provide cover on the emergency phone rota.
- Work collaboratively with internal colleagues to ensure workflow and service standards are consistently exceeded.
Skills & Experience Required:
- Proven sales experience within school / educational / student travel.
- Strong sales, influencing and objection handling skills with the ability to work within margin guidelines.
- Excellent organisational skills with the ability to prioritise a busy workload and manage multiple trips simultaneously.
- High level of accuracy, attention to detail and strong numerical ability.
- Excellent interpersonal and communication skills, with the ability to adapt tone and style to different audiences.
- Strong customer service focus with the ability to build longstanding relationships.
- Confident user of CRM/reservation systems and Microsoft Word, Excel and Outlook.
- A clean driving licence for school visits.
- Must be suitable to work with children and vulnerable adults; DBS check required.
Additional Information:
- Salary: £27k to £30k plus uncapped commission (OTE approx. £15k per annum).
- Hybrid working with 3 days per week in the office.
- Monday to Friday.
- Emergency phone rota: 2 to 3 times per year.
- Benefits include: discounted travel, health cash plan, subsidised gym membership, wellbeing initiatives, social events, birthday day off, increasing holiday allowance, and opportunities to travel to experience trips first hand.
Please apply for the position of Account Manager online or email your CV to (url removed).
Account Manager in Brighton employer: C&M Travel Recruitment
This leading specialist travel company is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. With benefits such as discounted travel, health cash plans, and opportunities for personal development, employees are encouraged to thrive in their roles while enjoying a hybrid working model that promotes work-life balance. The company's commitment to delivering inspiring educational trips ensures that every team member plays a vital role in creating meaningful experiences for schools, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Brighton
✨Tip Number 1
Get to know the company inside out! Research their trips, values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your pitch! Think about how you can highlight your sales experience and relationship-building skills. Role-play with a friend or in front of the mirror to nail that confident delivery.
✨Tip Number 3
Be ready to share examples! Prepare some stories that showcase your ability to handle enquiries and manage multiple trips. Real-life examples will make you stand out and show you’re the right fit for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop them a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re perfect for the Account Manager role!
We think you need these skills to ace Account Manager in Brighton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Account Manager. Highlight your sales experience in the educational travel sector and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about school travel and how your experience aligns with our mission. Keep it engaging and personal – we love a good story!
Showcase Your Communication Skills:Since this role involves building relationships with teachers and group leaders, make sure your application reflects your excellent interpersonal skills. Use clear and concise language, and don’t shy away from showing your personality!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the latest updates. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at C&M Travel Recruitment
✨Know Your Stuff
Make sure you research the company and its offerings thoroughly. Understand their travel packages, destinations, and what makes them unique. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Sales Skills
Prepare examples from your past experiences that highlight your sales achievements, especially in the educational or travel sectors. Be ready to discuss how you've successfully converted enquiries into bookings and built relationships with clients.
✨Be Organised and Detail-Oriented
Since the role involves managing multiple trips simultaneously, demonstrate your organisational skills during the interview. Bring a planner or notes that outline how you prioritise tasks and ensure accuracy in your work.
✨Engage with Your Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Account Manager role. This shows you're not just interested in the job, but also in how you can fit into their team.
