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- Tasks: Assist travel agents with bookings and provide excellent customer service.
- Company: Join a leading tour operator with a flexible work environment.
- Benefits: Earn £27-30k plus uncapped commissions, pension, and private healthcare.
- Why this job: Make travel dreams come true while working from home or in the office.
- Qualifications: Experience with GDS systems and a strong understanding of ticketing processes.
- Other info: Enjoy a dynamic role with great career growth and supportive team culture.
The predicted salary is between 23000 - 30000 £ per year.
We currently have a new opportunity in Chester to work from home anywhere in the country or office based as an Airfares Consultant for a tour operator. Ideally, we are seeking someone with excellent fares experience on a major GDS - either Amadeus, Galileo or Sabre alongside knowledge of the ticketing process too.
As a Flights Travel Consultant you will have:
- Experience from a flight brokers or tour operator flights department, a travel agent or travel agency, where you have had to book schedule fares and deal with ticketing or from a Business Travel background or ticketing team.
- Excellent fares knowledge.
- Experience using the GDS Amadeus or Galileo or Sabre (extra points for all 3).
- A good understanding of the Ticketing process / fares.
The role of the Airfares Travel Consultant will involve:
- Dealing with Travel Agents, tour operators or similar via telephone and e-mail.
- Selling Round the World and multi-sector itineraries.
- Assisting with group enquiries from customers.
- Assisting with customer service and pre-departure enquiries to include reissues and refunds.
In return you will expect to earn a salary of £27-30k a year with an average OTE of around £7000+ depending on experience. Commissions are made on mark ups and are uncapped so could in fact earn much more.
Working Mon – Fri 9am – 5.30pm or 9.30am – 6pm and 1 in 4 Saturdays 10am – 4pm with a day off in the week when worked. Excellent benefits to include Pension contribution, Private healthcare and staff concessions.
Interested? To apply for this Airfares Travel Consultant role, please e-mail your up to date CV to kelly@candm.co.uk or call Kelly on 01612384490 quoting ref: 60322.
airfares consultant employer: C&M Travel Recruitment
Contact Detail:
C&M Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land airfares consultant
✨Tip Number 1
Network like a pro! Reach out to your contacts in the travel industry, especially those who work with airfares. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to speak with recruiters or during interviews, highlight your experience with GDS systems like Amadeus, Galileo, or Sabre. Make sure they know you're the fares expert they need!
✨Tip Number 3
Prepare for those tricky questions! Brush up on common interview questions related to ticketing processes and fare calculations. Practising your answers will help you feel more confident when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace airfares consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with GDS systems like Amadeus, Galileo, or Sabre. We want to see how your background in flights reservations or as a travel agent makes you the perfect fit for the Airfares Consultant role.
Show Off Your Fares Knowledge: Don’t hold back on showcasing your fares expertise! Include specific examples of how you've dealt with ticketing processes and scheduled fares in your previous roles. This will help us see your value right away.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the travel industry and how your skills align with the responsibilities of the Airfares Consultant position. We love a personal touch!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at C&M Travel Recruitment
✨Know Your GDS Inside Out
Make sure you brush up on your knowledge of Amadeus, Galileo, and Sabre. Be ready to discuss specific features and how you've used them in past roles. This will show that you're not just familiar with the systems but can also leverage them effectively.
✨Master the Ticketing Process
Understand the ticketing process thoroughly. Be prepared to explain how you handle reissues and refunds, as well as any challenges you've faced. This will demonstrate your expertise and problem-solving skills in real-world scenarios.
✨Showcase Your Fares Knowledge
Be ready to discuss various fare types and how they apply to different itineraries. Bring examples from your previous experience where you successfully navigated complex fare structures, especially for Round the World or multi-sector itineraries.
✨Prepare for Customer Interaction Scenarios
Think about common customer service situations you might encounter, such as handling group enquiries or resolving issues. Practise your responses to these scenarios so you can showcase your communication skills and customer-centric approach during the interview.