At a Glance
- Tasks: Create unforgettable African safari experiences for clients while managing their travel needs.
- Company: Independent Africa Specialist Tour Operator focused on ethical tourism.
- Benefits: Competitive salary, commission opportunities, and two African fam trips per year.
- Other info: Hybrid role with opportunities for professional growth and networking.
- Why this job: Make a positive impact through travel and build lasting relationships with clients.
- Qualifications: Experience as an Africa Specialist Travel Consultant with on-the-ground knowledge.
Africa Safari Expert required by an independent Africa Specialist Tour Operator. 40-45K plus commission (c.15K OTE). Ethical tourism is a major priority for this Africa Specialist who believes tourism is a force for good and done correctly makes a positive impact on communities, wildlife and the environment at their destinations. This is a Hybrid role with some weekly office work.
Key Benefit (amongst others): 2 African Fam Trips per year.
Responsibilities of an Africa Safari Expert:
- Manage a portfolio of clients, acting as their trusted travel adviser from initial enquiry through to post-travel follow-up, while building long-term relationships that encourage repeat business and referrals.
- Conduct detailed client consultations, maintaining accurate records of individual preferences, requirements and travel history to create highly personalised luxury travel experiences.
- Design bespoke travel itineraries that reflect each client's aspirations, identifying opportunities to enhance every journey through exclusive experiences, premium upgrades and added-value services.
- Apply expert destination knowledge by advising clients on travel timing, accommodation, transport, local experiences and practical travel requirements, while keeping abreast of emerging luxury travel trends and new product developments.
- Oversee the booking process from confirmation to final documentation, working closely with internal teams and supplier partners to ensure every itinerary is delivered seamlessly.
- Provide exceptional support before, during and after travel, resolving any changes or unforeseen issues professionally while gathering client feedback to help continually improve service delivery.
- Develop and maintain strong relationships with hotels, lodges, DMCs, airlines and other supplier partners.
- Produce engaging destination content, including blogs and other marketing material, to showcase expertise and inspire future travel.
- Continue developing your product and destination knowledge through familiarisation trips, industry events and networking opportunities, sharing insights with colleagues to support the wider team.
Experience required:
This is an opportunity for a candidate with a good level of experience working as an Africa Specialist Travel Consultant and substantial on-the-ground experience out in Africa.
If you are an experienced Africa Specialist and you live a commutable distance from the Wiltshire/Hampshire border please send your CV asap.
Africa Safari Consultant employer: C&M Travel Recruitment
As an independent Africa Specialist Tour Operator, we pride ourselves on our commitment to ethical tourism, making a positive impact on communities, wildlife, and the environment. Our hybrid work culture fosters flexibility and collaboration, while our unique benefits, including two African Fam Trips per year, provide exceptional opportunities for personal and professional growth. Join us to create bespoke luxury travel experiences and build lasting relationships in a supportive and passionate team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Africa Safari Consultant
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like C&M Travel Recruitment who are looking for fresh talent for roles like Africa Safari Consultant.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like C&M Travel Recruitment and give you a leg up for your Africa Safari Consultant application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Africa Safari Consultant openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Africa Safari Consultant
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Africa Safari Consultant role at C&M Travel Recruitment.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Africa Safari Consultant position at C&M Travel Recruitment.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of C&M Travel Recruitment.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to C&M Travel Recruitment's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Africa Safari Consultant.
How to prepare for a job interview at C&M Travel Recruitment
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at C&M Travel Recruitment.
