At a Glance
- Tasks: Ensure smooth administration in a vibrant travel business and support various teams.
- Company: Join a growing travel company with a focus on customer service.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Join a dynamic team and enjoy a varied role in the travel sector.
- Why this job: Be part of an exciting industry and make a difference in customer experiences.
- Qualifications: Experience in travel, strong organisational skills, and excellent communication.
The predicted salary is between 25000 - 25000 £ per year.
Salary: £25,000 circa per annum
Hours: Monday to Friday, with occasional weekend days as required
Location: Leeds
Are you highly organised, detail-oriented, and passionate about delivering exceptional customer service? We are seeking an Administration Executive to join a growing travel business and play a key role in supporting the operations, sales, and customer service teams. This role will be responsible for ensuring the smooth day-to-day administration of the business, maintaining high standards of accuracy, professionalism, and customer care. There will be a requirement in peak times to cover in other departments including sales and service.
Key Responsibilities
- Conduct quality checks on all booking elements before confirmations are issued, ensuring deposits have been correctly taken and all documentation has been provided accurately.
- Process and chase tickets, maintaining accurate ticket reports.
- Review confirmation and cancellation invoices to ensure accuracy.
- Manage after-sales administration, including amendments, refunds, and customer call backs.
- Support clients with travel enquiries and processing reservations.
Skills required:
- Experience working in travel with a Travel Agency or Tour Operator.
- Excellent organisational and administrative skills.
- Strong attention to detail and accuracy.
- Outstanding communication and customer service skills.
- The ability to prioritise workloads and meet deadlines.
If you are looking for a varied and rewarding role within the travel industry and enjoy working as part of a dynamic team, we would love to hear from you. Please apply below or send your CV to Rachel@candm.co.uk.
Administration Consultant employer: C&M Travel Recruitment
Join a vibrant and growing travel business in Leeds, where your organisational skills and passion for customer service will be valued. We offer a supportive work culture that encourages professional development and teamwork, alongside competitive benefits and the opportunity to engage with various departments during peak times. Experience a rewarding career in the travel industry, where every day brings new challenges and opportunities for growth.
StudySmarter Expert Advice🤫
We think this is how you could land Administration Consultant
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who work in administration roles. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to administration and customer service. We recommend role-playing with a friend or using online resources to boost your confidence and polish your answers.
✨Tip Number 3
Showcase your organisational skills during the interview. Bring along examples of how you've managed tasks or projects in the past. This will demonstrate your attention to detail and ability to prioritise workloads.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Administration Consultant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your organisational skills and any relevant experience in the travel industry to catch our eye!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for customer service and detail how you can contribute to our team. Keep it friendly and professional, just like us!
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and get straight to what makes you a great fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at C&M Travel Recruitment
✨Know Your Stuff
Before the interview, make sure you research the company and its operations. Understand their services, especially in travel, and be ready to discuss how your experience aligns with their needs. This shows you're genuinely interested and prepared.
✨Showcase Your Organisational Skills
As an Administration Consultant, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how your attention to detail helped avoid errors and improve customer satisfaction.
✨Practice Customer Service Scenarios
Since the role involves a lot of customer interaction, think about common travel-related queries or issues. Prepare to discuss how you would handle these situations, demonstrating your communication skills and ability to provide exceptional service.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, peak times for the business, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
