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- Tasks: Manage flight bookings, issue tickets, and support the reservations team.
- Company: Join an award-winning luxury travel company with a passion for excellence.
- Benefits: Competitive salary, travel discounts, and flexible working options after probation.
- Why this job: Be part of a dynamic team in the exciting world of travel.
- Qualifications: Experience in fares & ticketing, strong Amadeus GDS skills, and excellent communication.
- Other info: Monday to Friday role with great career growth opportunities.
The predicted salary is between 24000 - 36000 £ per year.
This upmarket Tour Operator are looking for a Flights Specialist to join their team. This role encompasses a range of tasks using Amadeus GDS including issuing tickets, flight schedule changes, out of date range bookings and all flight related tasks. This role would suit candidates with experience in a fares & ticketing role. Salary circa £30k and an excellent opportunity to join this award winning luxury travel company.
Responsibilities
- Ensure all tickets are issued according to time lines and rebooking flights as appropriate to ensure best possible fares.
- Monitor airline queues and ensure appropriate action is taken, sending schedule change letters to customers as required.
- Support the reservations team with ad hoc pricing requests.
- Book out of date range flights.
- Maintain and build good working relationships with trade partners.
- Ensure collection of passenger information for ticketing purposes.
- Support with preparation of travel documentation.
- Taking overflow calls for the Reservations team when necessary.
- Proactively deal with customer feedback relating to flights.
- Update flight content on in house reservations system.
- Responsible for updating hotel status report twice weekly.
Skills & Experience
- Good overall knowledge of the aviation / travel industry, specifically in relation to flights.
- Excellent understanding of airline contracts and fares.
- Knowledge of IATA / BSP ticketing procedures.
- Solid Amadeus GDS proficiency.
- Must have strong organisational and time management skills and be able to effectively handle multiple priorities and meet deadlines.
- Strong communication skills.
- Must be able to work in a team-based environment as well as on own initiative.
Additional Information
- Salary circa £30k (some flexibility depending on experience).
- Office based, with some flexibility for hybrid working after probationary period.
- Monday to Friday 9 to 5.30.
- Range of company benefits and travel discounts.
Flights Specialist employer: C&M Travel Recruitment Ltd
Contact Detail:
C&M Travel Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flights Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who know about flights and ticketing. A friendly chat can lead to insider info on job openings that might not even be advertised yet.
✨Tip Number 2
Get your Amadeus GDS skills sharp! If you’re not already a whiz at it, consider taking a quick online course or tutorial. Being able to demonstrate your proficiency can really set you apart during interviews.
✨Tip Number 3
Prepare for the interview by brushing up on airline contracts and fares. Be ready to discuss how you’ve handled flight schedule changes or customer feedback in the past. Real-life examples will show you know your stuff!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Flights Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in fares and ticketing, especially with Amadeus GDS. We want to see how your skills match the role of a Flights Specialist, so don’t hold back on showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the aviation industry and how your background makes you a perfect fit for our team. Keep it engaging and personal – we love a bit of personality!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Whether it’s through clear language in your CV or a well-structured cover letter, we want to see how you can effectively convey information.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our award-winning team!
How to prepare for a job interview at C&M Travel Recruitment Ltd
✨Know Your Amadeus GDS Inside Out
Make sure you brush up on your Amadeus GDS skills before the interview. Be ready to discuss specific scenarios where you've used it, like issuing tickets or handling flight schedule changes. This will show that you're not just familiar with the system, but that you can use it effectively in real-world situations.
✨Understand Airline Contracts and Fares
Dive deep into the specifics of airline contracts and fares. Prepare to talk about how you've navigated these in past roles. Being able to demonstrate your knowledge here will set you apart, as it’s crucial for the Flights Specialist position.
✨Showcase Your Organisational Skills
Since this role involves juggling multiple priorities, come prepared with examples of how you've successfully managed your time and tasks in previous jobs. Highlight any tools or methods you use to stay organised, as this will resonate well with the interviewers.
✨Communicate Effectively
Strong communication is key in this role, especially when dealing with customers and trade partners. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few anecdotes that showcase your ability to handle customer feedback or collaborate with a team.
