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For Companies At a Glance
- Tasks: Manage flight bookings, issue tickets, and support the reservations team.
- Company: Join an award-winning luxury travel company with a passion for excellence.
- Benefits: Competitive salary, travel discounts, and flexible working options after probation.
- Why this job: Be part of a dynamic team in the exciting world of travel and aviation.
- Qualifications: Experience in fares & ticketing, strong Amadeus GDS skills, and excellent communication.
- Other info: Monday to Friday role with great career growth opportunities.
The predicted salary is between 24000 - 36000 £ per year.
This upmarket Tour Operator are looking for a Flights Specialist to join their team. This role encompasses a range of tasks using Amadeus GDS including issuing tickets, flight schedule changes, out of date range bookings and all flight related tasks. This role would suit candidates with experience in a fares & ticketing role. Salary circa £30k and an excellent opportunity to join this award winning luxury travel company.
Responsibilities
- Ensure all tickets are issued according to time lines and rebooking flights as appropriate to ensure best possible fares.
- Monitor airline queues and ensure appropriate action is taken, sending schedule change letters to customers as required.
- Support the reservations team with ad hoc pricing requests.
- Book out of date range flights.
- Maintain and build good working relationships with trade partners.
- Ensure collection of passenger information for ticketing purposes.
- Support with preparation of travel documentation.
- Taking overflow calls for the Reservations team when necessary.
- Proactively deal with customer feedback relating to flights.
- Update flight content on in house reservations system.
- Responsible for updating hotel status report twice weekly.
Skills & Experience
- Good overall knowledge of the aviation / travel industry, specifically in relation to flights.
- Excellent understanding of airline contracts and fares.
- Knowledge of IATA / BSP ticketing procedures.
- Solid Amadeus GDS proficiency.
- Must have strong organisational and time management skills and be able to effectively handle multiple priorities and meet deadlines.
- Strong communication skills.
- Must be able to work in a team-based environment as well as on own initiative.
Additional Information
- Salary circa £30k (some flexibility depending on experience).
- Office based, with some flexibility for hybrid working after probationary period.
- Monday to Friday 9 to 5.30.
- Range of company benefits and travel discounts.
Flights Specialist in England employer: C&M Travel Recruitment Ltd
Contact Detail:
C&M Travel Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flights Specialist in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who work with flights. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Get ready for interviews by brushing up on your Amadeus GDS skills. We all know how important it is to show off your ticketing expertise, so practice common scenarios you might face in the role.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications through our website. A quick email or call can show your enthusiasm and help you stand out from the crowd.
✨Tip Number 4
Prepare some questions for your interview that show your knowledge of airline contracts and fares. This will not only impress your interviewers but also demonstrate your genuine interest in the Flights Specialist role.
We think you need these skills to ace Flights Specialist in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in fares and ticketing, especially with Amadeus GDS. We want to see how your skills match the role of Flights Specialist, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the aviation industry and how your background makes you a perfect fit for our team. Keep it engaging and personal – we love to see your personality!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Whether it’s through clear language in your CV or a well-structured cover letter, we want to see how you can effectively convey information.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at C&M Travel Recruitment Ltd
✨Know Your Amadeus GDS Inside Out
Make sure you brush up on your Amadeus GDS skills before the interview. Be ready to discuss specific scenarios where you've used it, like issuing tickets or handling flight schedule changes. This will show that you're not just familiar with the system, but that you can use it effectively in real-world situations.
✨Understand Airline Contracts and Fares
Dive deep into the details of airline contracts and fares. Prepare to talk about how you've navigated fare rules in past roles. This knowledge is crucial for a Flights Specialist, and demonstrating your expertise will set you apart from other candidates.
✨Showcase Your Organisational Skills
Since this role involves juggling multiple priorities, be ready to share examples of how you've managed your time effectively in previous jobs. Discuss any tools or methods you use to stay organised, as this will highlight your ability to meet deadlines and handle pressure.
✨Communicate Like a Pro
Strong communication skills are key in this role, especially when dealing with customers and trade partners. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few examples of how you've successfully resolved customer feedback in the past.
