Customer services consultant
Required for this lovely niche travel company based in a great location in central Cambridge. They are looking for someone from a travel industry background to work either full or part time. Hybrid, salary up to £32,000 plus benefits.
Customer services consultant duties
- Manage and amend customer bookings, i ncluding special request and reservations changes
- Respond promptly to customer enquiries by email and phone
- Proactively manage customer requests and resolve issues when needed
- Monitor and respond to customer reviews
Customer services consultant skills required
- Previous experience in a customer services role within the travel industry
- Excellent written and verbal communication skills
- A natural problem solver
- Strong organisation skills
- Ideally fluent in either French or Dutch, but this is not essential
Additional information
- They are happy to look at part time or full time
- Hybrid
- Benefits including pension, company laptop, 50% Discount on holidays
- Between April and Nov, every two week you will need to cover between 3pm and 7pm on Saturdays, the 4 hours will be given back during the week
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Customer services consultant in Cambridge employer: C&M Travel Recruitment Ltd
As a Luxury Villa Sales Specialist, you will thrive in a dynamic and supportive work environment that values exceptional service and client satisfaction. Our London-based team offers competitive benefits, a strong emphasis on employee development, and the unique opportunity to enjoy complimentary villa stays, making it an ideal place for those passionate about luxury travel. Join us to elevate your career while creating unforgettable holiday experiences for our clients.
Contact Details:
C&M Travel Recruitment Ltd Recruitment Team
