At a Glance
- Tasks: Create unforgettable holiday experiences and tailor-made itineraries for customers.
- Company: Prestigious tour operator with a passion for travel.
- Benefits: Up to £28k salary, uncapped commission, hybrid working, and 25 days holiday.
- Other info: Enjoy exclusive discounts, ongoing training, and a birthday day off!
- Why this job: Join a dynamic team and help others explore the world while earning great rewards.
- Qualifications: Experience in travel sales and a love for diverse destinations, especially Europe.
The predicted salary is between 29016 - 35464 £ per year.
Travel Consultant
Are you a passionate travel expert with experience of creating unforgettable holiday experiences?
We are working with a prestigious well established tour operator offering a wide range of holidays, from cultural tours and city breaks to luxury beach escapes and island adventures.
They are currently seeking Travel Consultants to join their team and assist in creating memorable holiday experiences for their customers
Travel Consultant - Role & Responsibilities
As a Travel Specialist, you will play a key role in delivering exceptional travel experiences by creating tailor-made holiday itineraries and ensuring a seamless booking process.
- Engage with customers and travel agents to create tailor made & package holidays.
- Deal with incoming calls and emails and proactively follow up on warm leads to achieve and exceed sales targets.
- Obtain detailed customer requirements and deliver exceptional service to create tailored holiday experiences.
- Use booking systems to book all elements of a customer's holiday.
- Identify new sales opportunities to drive repeat business.
- Provide outstanding customer service from initial inquiry to post-travel support.
Travel Consultant - Skills & Experience Required
- Proven travel sales experience, from tour operations, retail travel or travel homeworking with a sales focused / target driven approach.
- A passion for travel and strong varied destination knowledge, specifically to Europe.
- A desire to provide exceptional customer service at every touch point throughout the booking and post sales journey.
- Excellent communication skills with the ability to build a strong rapport with customers over the phone and email.
- Ability to manage and prioritise workload, highly organised with a flexible and adaptable work style.
- Strong attention to detail with accurate grammar and numerical skills.
- A motivated, results-driven mindset with a can do attitude.
- Proficiency in Microsoft applications and the ability to learn new systems quickly.
- Experience using a GDS system such as Amadeus is beneficial but not essential.
- Travel Consultant - Additional Information
- Basic salary of up to £28k (depending on experience) plus tiered monthly commission and lucrative uncapped OTE.
- Hybrid working, minimum of 2 days per week in the office.
- 37.5 hours per week working 5 days out of 7 with shifts worked between the hours of: Monday to Thursday 09.00 to 20.00, Friday: 09.00 to 18.00, Saturday: 09.00 to 17.30 & Sunday: 10.00 to 16.00.
Weekends are worked on a rota basis.
- 25 days holiday (increasing with service up to an extra 3 days) & holiday purchase scheme.
- Birthday day off.
- Exclusive employee discounts, travel offers & ad hoc incentives.
- Comprehensive induction, ongoing training, and access to an in-house learning & development program
If you have a passion for travel, sales, and delivering exceptional customer experiences, we’d love to hear from you!
Please apply for the position of Travel Consultant online or email your cv to
Travel Consultant employer: C&M Travel Recruitment Careers
Join a dynamic and innovative global adventure travel company that values its employees by offering a supportive work culture and numerous growth opportunities. With a hybrid working model based in London, you will enjoy a competitive salary, generous holiday allowance, and unique benefits such as familiarisation trips and wellbeing days, making it an excellent place for those seeking meaningful and rewarding employment.
Contact Details:
C&M Travel Recruitment Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Travel Consultant
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like C&M Travel Recruitment Careers who are looking for fresh talent for roles like Travel Consultant.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like C&M Travel Recruitment Careers and give you a leg up for your Travel Consultant application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Travel Consultant openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Travel Consultant
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Travel Consultant role at C&M Travel Recruitment Careers.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Travel Consultant position at C&M Travel Recruitment Careers.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of C&M Travel Recruitment Careers.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to C&M Travel Recruitment Careers's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Travel Consultant.
How to prepare for a job interview at C&M Travel Recruitment Careers
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at C&M Travel Recruitment Careers.
