Join this specialist travel company who are the leaders in adventure fundraising challenges. Dealing with all the operations and client management. Hybrid with their offices in London paying up to £43K.
Operations and Customer Experience Manager, Responsibilities
- Trip logistics: Manage suppliers, logistics, trip budgets
- Participant journey: Owning the journey from registration through fundraising and trip readiness to successful challenge completion and post-trip follow up
- Proactive support: Monitor cohort activity, challenge leader engagement and fundraising
Operations and Customer Experience Manager, Skills Required
- A hands-on travel operations manager with strong customer experience skills
- Alternatively strong groups operations experience
- Confident with systems and Excel
Additional Information
- Paying £33K - £43K depending on experience
- Hybrid 2 days in the office Mon and Thur
- Offices based central London
- Working Mon - Fri 09.00 - 17.30
- Able to take out of hours phone 4-5 weeks a year, allowance paid
- 24 days hol + bank holidays
- Free trip approx every 18 months
To apply for this Operations and Customer Experience Manager please either apply online, email your c.v to or call Amy on quoting Ref: AM61002
Operations and Customer Experience Manager in London employer: C&M Travel Recruitment Careers
Join a dynamic and innovative global adventure travel company that values its employees by offering a supportive work culture and numerous growth opportunities. With a hybrid working model based in London, you will enjoy a competitive salary, generous holiday allowance, and unique benefits such as familiarisation trips and wellbeing days, making it an excellent place for those seeking meaningful and rewarding employment.
Contact Details:
C&M Travel Recruitment Careers Recruitment Team
