We have an exciting opportunity with a Ski Tour Operator for a Customer / Operations focused individual to also oversee and support the small team. Offering excellent career progression to Team Leader.
Hybrid with their offices in West London, paying up to £33K + Team bonus
Customer Operations Coordinator, Responsibilities
- Responsible for servicing all customer pre-departure enquires, amendments and cancellations
- Liaising with agreed suppliers to confirm bookings, manage stop sales and process cancellations and amendments with accuracy
- Acting as main point of contact for questions, support and day to day training
Customer Operations Co-Ordinator, Skills Required
- Previous travel industry experience a must within either Operations / Sales Support or looking to step away from sales
- A desire to develop into a Team Leader role
- Excellent communication and customer service skills
- A passionate skier/boarder an advantage but not required
Additional Information
- Paying £30-33K + Team bonus ote £2K
- Hybrid - office based 2 days a week (Tue and Wed) with their offices in West London
- Working Mon - Fri 09.00 - 17.30 and Sat 09.00 - 15.00 1-2 a month during Oct - Mar
- Excellent career opportunities
- 22 days hol + bank holiday
- In-office showers and bike parking
- Ski resort educational trips
- Regular company socials
- Weekly in-office breakfast
- End of season trip, long weekend in one of their chalets
To apply for this Ski Sales Team Co-ordinator please either apply online, email your c.v to or call Amy on quoting Ref: AM61010
Customer Operations Coordinator in London employer: C&M Travel Recruitment Careers
Join a dynamic and innovative global adventure travel company that values its employees by offering a supportive work culture and numerous growth opportunities. With a hybrid working model based in London, you will enjoy a competitive salary, generous holiday allowance, and unique benefits such as familiarisation trips and wellbeing days, making it an excellent place for those seeking meaningful and rewarding employment.
Contact Details:
C&M Travel Recruitment Careers Recruitment Team
