At a Glance
- Tasks: Lead the implementation of online booking tools and provide top-notch support.
- Company: Expanding company supporting TMCs across the UK.
- Benefits: Up to £37,500 salary, 5% bonus, 23 days holiday, and pension.
- Other info: Home-based role with excellent work-life balance.
- Why this job: Join a dynamic team and enhance your skills in business travel technology.
- Qualifications: Experience with online booking tools and strong communication skills.
The predicted salary is between 33750 - 41250 £ per year.
Required for this expanding company who support a number of TMCs in the UK. They are looking for a SBTC with some knowledge of online booking tools, an implementation support agent or a helpdesk agent both with a TMC background. Homebased, up to £37,500, plus 5% bonus, 23 days holidays etc.
Duties:
- Lead the implementation and configuration of online booking tools, Atriis and Cytric.
- Support the business with first and second line queries once live and deliver a very high level of customer service.
- Provide virtual and onsite training sessions.
- Evaluate training needs.
- Suggest solutions to the TMC where needed regarding client need of an online booking tool.
Skills required:
- Ideally a proven record of implementing and supporting online booking tools.
- They will consider a senior business travel consultant who is used to high volume and experience supporting online booking tools.
- Strong technical knowledge.
- Excellent communication skills.
- Confidence in delivering presentations and training.
- Ideally knowledge of either Atriis or Cytric.
- An excellent problem solver.
Additional information:
- Monday to Friday role 9am to 5.30pm - Homebased only.
- Benefits include a 5% bonus, 23 days holidays, pension and many more.
If you are interested in the above role please apply online or send your CV quoting DT60839.
Business travel - implementation and support executive in London employer: C&M Travel Recruitment Careers
Join a dynamic and innovative global adventure travel company that values its employees by offering a supportive work culture and numerous growth opportunities. With a hybrid working model based in London, you will enjoy a competitive salary, generous holiday allowance, and unique benefits such as familiarisation trips and wellbeing days, making it an excellent place for those seeking meaningful and rewarding employment.
Contact Details:
C&M Travel Recruitment Careers Recruitment Team
