We have an exciting opportunity with a Ski Tour Operator for a Customer / Operations focused individual to also oversee and support the small team. Offering excellent career progression to Team Leader.
Hybrid with their offices in West London, paying up to £33K + Team bonus
Customer Operations Coordinator, Responsibilities
Responsible for servicing all customer pre-departure enquires, amendments and cancellations
Liaising with agreed suppliers to confirm bookings, manage stop sales and process cancellations and amendments with accuracy
Acting as main point of contact for questions, support and day to day training
Customer Operations Co-Ordinator, Skills Required
Previous travel industry experience a must within either Operations / Sales Support or looking to step away from sales
A desire to develop into a Team Leader role
Excellent communication and customer service skills
A passionate skier/boarder an advantage but not required
Additional Information
Paying £30-33K + Team bonus ote £2K
Hybrid - office based 2 days a week (Tue and Wed) with their offices in West London
Working Mon - Fri 09.00 - 17.30 and Sat 09.00 - 15.00 1-2 a month during Oct - Mar
Excellent career opportunities
22 days hol +
Customer Operations Coordinator employer: C&M Travel Recruitment Careers
Join a dynamic and innovative global adventure travel company that values its employees by offering a supportive work culture and numerous growth opportunities. With a hybrid working model based in London, you will enjoy a competitive salary, generous holiday allowance, and unique benefits such as familiarisation trips and wellbeing days, making it an excellent place for those seeking meaningful and rewarding employment.
Contact Details:
C&M Travel Recruitment Careers Recruitment Team
