At a Glance
- Tasks: Sell tailor-made holidays to Australia & New Zealand while delivering exceptional customer service.
- Company: Luxury travel business focused on bespoke experiences in Australia & New Zealand.
- Benefits: Competitive salary of £42k+, remote work, and travel opportunities up to 4 weeks per year.
- Other info: Opportunity for career growth and mentoring within a supportive team environment.
- Why this job: Join a passionate team and shape the future of luxury travel in stunning destinations.
- Qualifications: Experience in travel sales and strong knowledge of Australia & New Zealand required.
The predicted salary is between 36000 - 44000 £ per year.
Australia & New Zealand Travel Specialist
If you want to know about the requirements for this role, read on for all the relevant information.
We are looking for a passionate and commercially minded Australia & New Zealand Travel Specialist to join a luxury travel business specialising in tailor-made holidays to Australia & New Zealand.
This is an excellent opportunity for an experienced travel sales professional with exceptional Australasia destination knowledge who is looking to take the next step in their career, combining hands-on travel sales with the opportunity to support and influence a specialist team, shape future product development and help drive the growth of one of the company's key destination regions.
This position is fully home based in the UK or Ireland with excellent OTE of £42k+ and regular travel opportunities of up to 4 weeks per year to explore the destinations.
Australia & New Zealand Travel Specialist - Role & Responsibilities
- Drive individual and team sales performance, actively selling tailor made holidays to Australia & New Zealand, while delivering exceptional customer service and commercial results.
- Manage customers from initial enquiry through to their return, maximising conversion through expert destination knowledge, relationship building and attention to detail.
- Support enquiry management, booking quality, lead follow up and pipeline activity, assisting with complex bookings and helping to maximise conversion opportunities across the team.
- Provide guidance, coaching and day to day support to colleagues, sharing best practice and helping to drive performance and development across the team.
- Assist with workload management, rota planning and enquiry allocation to ensure a seamless customer experience and efficient team operation.
- Maintain exceptional standards across quotations, itineraries and customer interactions, supporting with escalated enquiries and complex customer situations where required.
- Provide insight into customer trends, booking behaviour and competitor activity, working closely with suppliers and internal stakeholders to drive destination growth and commercial performance.
- Support destination growth through product development, identifying new itineraries, experiences and upselling opportunities, while increasing destination visibility through website content, social media activity, trade events and educational visits.
- Australia & New Zealand Travel Specialist - Skills & Experience Required:
- Significant tailor-made travel sales experience with strong knowledge of Australia & New Zealand. xsabvtc
- Experience mentoring, coaching or supporting colleagues would be advantageous, although candidates looking to take their first step into a more senior role are also encouraged to apply.
- Proven track record of achieving and exceeding sales t...
Australia & New Zealand - Travel Specialist in Blackwell employer: C&M Travel Recruitment Careers
Join a dynamic and innovative global adventure travel company that values its employees by offering a supportive work culture and numerous growth opportunities. With a hybrid working model based in London, you will enjoy a competitive salary, generous holiday allowance, and unique benefits such as familiarisation trips and wellbeing days, making it an excellent place for those seeking meaningful and rewarding employment.
Contact Details:
C&M Travel Recruitment Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Australia & New Zealand - Travel Specialist in Blackwell
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like C&M Travel Recruitment Careers who are looking for fresh talent for roles like Australia & New Zealand - Travel Specialist.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like C&M Travel Recruitment Careers and give you a leg up for your Australia & New Zealand - Travel Specialist application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Australia & New Zealand - Travel Specialist openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Australia & New Zealand - Travel Specialist in Blackwell
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Australia & New Zealand - Travel Specialist role at C&M Travel Recruitment Careers.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Australia & New Zealand - Travel Specialist position at C&M Travel Recruitment Careers.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of C&M Travel Recruitment Careers.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to C&M Travel Recruitment Careers's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Australia & New Zealand - Travel Specialist.
How to prepare for a job interview at C&M Travel Recruitment Careers
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at C&M Travel Recruitment Careers.
