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- Tasks: Create bespoke travel itineraries for luxury trips to Asia, India, and Africa.
- Company: Join an award-winning luxury tour operator known for extraordinary travel experiences.
- Benefits: Enjoy a competitive salary, uncapped commission, and fabulous fam trips while working from home.
- Why this job: Be part of a dynamic team that values creativity and exceptional customer service in travel.
- Qualifications: Experience in travel sales with strong knowledge of Africa; familiarity with Asia/India is a plus.
- Other info: Work a 37-hour week with generous holiday perks and discounts on travel.
The predicted salary is between 28000 - 28500 £ per year.
Wonderful opportunity to join this ultra successful, award-winning, luxury tour operator as a Long Haul Travel Specialist in their tailor-made team. You will be using your specialist long haul travel knowledge to create truly bespoke, extraordinary experiences to Asia, India & Africa. You will be an experienced Travel Consultant, with the expertise to create detailed long haul tailor-made itineraries and have travelled to Asia, India and/or Africa. This is a fully home based role, offering a basic salary of £28k to £28.5k with lucrative monthly commission and the opportunity to travel on the most fabulous fam trips!
Role & Responsibilities:
- Respond in an efficient and timely manner to calls and emails and video calls from direct customers and agents and internal colleagues.
- Liaise with suppliers to obtain rates & source product for bespoke tailor-made enquiries.
- Be pro-active in using your specialist long haul knowledge to support conversion of enquiries into sales.
- Manage the end to end sales & customer service journey, ensuring customers are notified of any operational changes affecting their holiday.
- Handle any issues arising in an efficient customer focused way, ensuring a satisfactory outcome.
- Provide an exceptional service to all customers via all channels.
- Produce personalised documentation for every customer.
- Support product team with input and feedback on product knowledge, pricing information and competitor analysis.
Skills & Experience Required:
- Proven expertise in a travel tailor-made sales role, with a background in tour operations.
- Strong knowledge of Africa preferred through own travelling and/or of putting together bespoke itineraries. Knowledge of Asia/India would also be beneficial.
- Experience of meeting and exceeding sales targets.
- Exceptional customer service skills, with a genuine desire to exceed customers’ expectations.
- Good knowledge of supplier contracts and costing itineraries.
- Working knowledge of a travel GDS - Amadeus or Galileo preferred but not essential.
- Ability to manage workload and prioritise effectively.
- Excellent verbal & written communication skills.
- Flexible approach, with a pro-active creative approach to problem solving.
Additional Information:
- Basic salary of £28k to £28.5k plus uncapped commission.
- Fully home based – all equipment provided.
- 37 hour working week, currently 9 to 5 Monday to Friday and Saturdays 9 to 2 on a rota.
- Regular Fam trips.
- 25 days holiday plus bank holidays and your birthday off.
- Discounted holidays and ad hoc prizes!
- Perkbox.
- Fantastic opportunity to join this ultra successful, prestigious travel company.
Please apply for the position of Long Haul Travel Specialist online or email your cv to (url removed).
Long Haul Travel Specialist employer: C&M Travel Recruitment
Contact Detail:
C&M Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Long Haul Travel Specialist
✨Tip Number 1
Make sure to highlight your personal travel experiences in Asia, India, and Africa during any conversations or interviews. Sharing specific stories about your travels can demonstrate your passion and expertise, making you a more appealing candidate.
✨Tip Number 2
Familiarise yourself with the latest trends in long haul travel and tailor-made itineraries. Being able to discuss current travel preferences and unique experiences will show that you're knowledgeable and proactive, which is key for this role.
✨Tip Number 3
Network with other travel professionals and join relevant online communities. Engaging with others in the industry can provide valuable insights and connections that may help you stand out when applying for the Long Haul Travel Specialist position.
✨Tip Number 4
Prepare to discuss how you handle customer service challenges. Think of examples where you've gone above and beyond for clients, as this role requires exceptional customer service skills and a focus on exceeding expectations.
We think you need these skills to ace Long Haul Travel Specialist
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your experience in travel consultancy, particularly in creating bespoke itineraries for long haul destinations like Asia, India, and Africa. Use specific examples of past trips you've organised or personal travel experiences that showcase your expertise.
Showcase Customer Service Skills: Since exceptional customer service is crucial for this role, include examples of how you've gone above and beyond for clients in previous positions. Highlight any metrics or feedback that demonstrate your success in exceeding customer expectations.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements mentioned in the job description. Use keywords from the listing, such as 'bespoke', 'tailor-made', and 'sales targets' to ensure your application stands out.
Proofread Your Documents: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. Clear and professional communication is key, especially since excellent written skills are required for this position.
How to prepare for a job interview at C&M Travel Recruitment
✨Showcase Your Travel Experience
Make sure to highlight your personal travel experiences in Asia, India, and Africa. Share specific stories that demonstrate your knowledge of these regions and how they can enhance the bespoke itineraries you create.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Be ready to discuss how you handled challenging situations and ensured customer satisfaction, as this is crucial for the role.
✨Familiarise Yourself with the Company
Research the luxury tour operator and understand their offerings, values, and target audience. This will help you tailor your responses and show genuine interest in the company during the interview.
✨Prepare for Sales-Related Questions
Be ready to discuss your experience with meeting and exceeding sales targets. Think of specific metrics or achievements you can share that demonstrate your ability to convert enquiries into sales effectively.
