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For Companies At a Glance
- Tasks: Manage luxury travel experiences from booking to post-trip follow-up.
- Company: Leading luxury adventure travel company with a focus on high-value clients.
- Benefits: Hybrid working, genuine progression opportunities, and a key role in exceptional travel experiences.
- Why this job: Join a dynamic team and create unforgettable adventures for clients worldwide.
- Qualifications: 3-5 years in travel operations with excellent communication and organisational skills.
- Other info: Collaborate with premium suppliers and enjoy a supportive work environment.
The predicted salary is between 36000 - 60000 £ per year.
We’re recruiting a Travel Operations Coordinator for a leading luxury adventure travel company. You’ll support and manage the operational journey for high-value clients travelling worldwide. This role suits someone organised, detail-focused and experienced in travel operations or business travel.
Key Responsibilities
- Oversee the full customer journey: booking, pre-trip preparation, on-trip communication and post-trip follow-up
- Manage inbox/CRM cases and meet agreed SLAs
- Collect and verify essential pre-trip details (documents, logistics, dietary needs, arrivals, accommodation)
- Coordinate special requests, upgrades and bespoke elements
- Provide proactive support throughout each trip and resolve issues when needed
- Work closely with premium suppliers including hotels, transfer partners and activity providers
- Maintain accurate data across CRM systems, shared inboxes and schedules
- Assist with invoicing, revenue updates and post-trip feedback processes
About You
- 3–5 years’ experience in travel operations, business travel or premium travel services
- Excellent written and verbal communication skills
- Highly organised with the ability to manage multiple itineraries at once
- Calm, solutions-focused and confident under pressure
- Comfortable using CRM systems and spreadsheets
What’s on Offer
- Key role in delivering exceptional high-end adventure travel experiences
- Work closely with sales, operations, trip leaders and suppliers
- Hybrid working (Derby or surrounding areas)
- Genuine progression opportunities
If this role sounds like the right fit, apply today or get in touch for a confidential discussion.
Travel Operations coordinator in Derby employer: C&M Travel Recruitment
Contact Detail:
C&M Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Operations coordinator in Derby
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who work in luxury adventure travel. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in managing customer journeys and resolving issues. Use specific examples to demonstrate how you’ve made a difference in previous roles.
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly and express your interest in working with them. You never know, they might have something perfect for you!
✨Tip Number 4
Keep it organised! Use a spreadsheet to track your applications, follow-ups, and networking contacts. Staying on top of your job search will help you manage multiple opportunities without losing your mind.
We think you need these skills to ace Travel Operations coordinator in Derby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your travel operations experience and any relevant achievements to show us you’re the perfect fit for this role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about luxury adventure travel and how your background makes you the ideal candidate. Keep it engaging and personal!
Showcase Your Organisational Skills: Since we’re looking for someone highly organised, give examples in your application of how you’ve successfully managed multiple itineraries or projects. This will help us see your attention to detail in action.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at C&M Travel Recruitment
✨Know Your Stuff
Make sure you research the company and its luxury adventure travel offerings. Familiarise yourself with their key destinations, types of trips, and any unique selling points. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Organisational Skills
Prepare examples from your past experience that highlight your organisational abilities. Discuss how you've managed multiple itineraries or resolved issues under pressure. This is crucial for a role that requires juggling various client needs and logistics.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since excellent communication skills are essential for this role, consider doing mock interviews with a friend or using video calls to refine your delivery and ensure you come across as calm and confident.
✨Be Proactive in Problem-Solving
Think of scenarios where you had to resolve issues during a trip or manage unexpected changes. Be ready to discuss these experiences and how you approached them. This will demonstrate your solutions-focused mindset, which is vital for supporting high-value clients.
