Join this leading global adventure travel company within their Application Support team as a System Support Analyst managing and resolving support request for the organization systems.
System Support Analyst, Responsibilities
- Respond to support inquiries, classify and prioritise tickets, escape issues and perform troubleshooting
- Providing technical assistance to both internal and external users
- Perform system troubleshooting, including manual or bulk data updates and user access adjustments
System Support Analyst, Skills Required
- 1-3 years experience in an IT Operations, or technical analyst role
- A good understanding of computer hardware, operating systems (Windows, macOS), and security best practices
- Clear written and verbal communication skills to support users and document solutions effectively
Additional Information
- Paying circa £35K
- Hybrid with the London offices, working 3 days in on Tue, Wed and Thur. Working hours 09.00 - 17.30
- 20 days holiday, plus 3 wellbeing days, plus birthday off and 1 volunteerday
- Private medical
- Familiarisation trips
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System Support Analyst employer: CM recruitment
At CM Recruitment, we pride ourselves on being an excellent employer, offering a vibrant work culture in the heart of Hammersmith. Our team enjoys a flexible approach to work, with opportunities for professional growth and development within the travel industry. With competitive salaries and a supportive environment, we empower our employees to thrive while delivering exceptional service to our clients.
