At a Glance
- Tasks: Manage business travel bookings and provide top-notch service to corporate clients.
- Company: Join a growing team in a supportive and collaborative environment.
- Benefits: Flexible working options, competitive salary, and a chance to work hybrid.
- Other info: Ideal for those seeking part-time or full-time opportunities.
- Why this job: Be part of an exciting industry while helping clients with their travel needs.
- Qualifications: Experience with Galileo and strong customer service skills required.
The predicted salary is between 32500 - 32500 £ per year.
I am looking for a Business Travel Consultant to join this expanding team. This role is ideally suited to someone seeking a part-time position (3 days per week, including Friday cover), although open to full-time applications for the right candidate. Hybrid working with time spent in the office in Stevenage. This position is primarily focused on GDS operations using Galileo, supporting business travel clients with efficient and professional service.
Role and Responsibilities
- Manage business travel bookings using Galileo
- Provide excellent customer service to corporate clients
- Handle amendments, cancellations, and complex itineraries
- Manage and monitor GDS queues effectively
Skills and Experience required
- Proven experience using Galileo
- Experience within business travel consulting
- Strong attention to detail and organisational skills
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
Key Benefits
- Flexible working options (part-time or full-time)
- Supportive and collaborative team environment
- Salary circa £32,500 FTE
Business Travel Consultant in Stevenage employer: CM recruitment
Join a dynamic and supportive team as a Business Travel Consultant in Stevenage, where you will enjoy flexible working options tailored to your lifestyle. Our collaborative work culture fosters professional growth and development, ensuring that you thrive in your role while providing exceptional service to our corporate clients. With competitive salary offerings and a focus on work-life balance, this is an excellent opportunity for those seeking meaningful employment in the business travel sector.
StudySmarter Expert Advice🤫
We think this is how you could land Business Travel Consultant in Stevenage
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like CM recruitment and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at CM recruitment and let us see your personality shine through!
We think you need these skills to ace Business Travel Consultant in Stevenage
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and CM recruitment.
Get Familiar with Our Brand:Before applying, take some time to learn about CM recruitment and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at CM recruitment
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress CM recruitment.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which CM recruitment will surely appreciate.
