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- Tasks: Lead and inspire a dynamic sales team in the luxury travel sector.
- Company: Luxury niche travel company based in vibrant central London.
- Benefits: Competitive salary, generous bonus, private healthcare, and free family travel.
- Other info: Hybrid work model with excellent career growth and training opportunities.
- Why this job: Join a passionate team and make a real impact in the travel industry.
- Qualifications: Proven sales management experience in travel and strong leadership skills.
The predicted salary is between 40000 - 40000 £ per year.
Sales Manager Required for this luxury niche travel company based in central London. The role is hybrid, 3 days in the office and 2 days from home, Monday to Friday. Looking after a team of 120 reservations/Customer service agents. Sales management in travel is a must. Salary around 40k plus 12k bonus plus some amazing benefits.
Responsibilities
- Providing direct support to a sales team of about 10-12 people focusing on coaching, call monitoring, and maintaining overall standards.
- Ensuring KPIs and sales goals are met, including sales targets, conversion rates, quality scores and customer satisfaction scores.
- Conducting regular performance evaluations and coaching sessions.
- Providing immediate feedback and correction actions to address performance.
- Fostering a positive and motivational team culture.
- Performing regular call listening and giving feedback.
- Providing regular reports to senior management on team performance.
Qualifications
- Experience in sales management/team leadership within the travel industry.
- Experience running a team within a call centre environment or retail shop.
- Second European language would be great but not required.
- Experience in setting targets, KPIs, and coaching staff to achieve them.
- Comfortable working on a hybrid basis.
- Able to train for the first 2 weeks in the European head office.
- Some cruise knowledge would be a major plus.
Benefits
- Private health care, life assurance, income protection, fantastic group pension plan.
- Free expedition travel for family.
- 25 days holidays plus bank holidays.
Sales manager employer: CM recruitment
Contact Detail:
CM recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the hunt for a Sales Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your sales management skills. Be ready to discuss how you've hit KPIs and coached teams in the past. Show them you’re not just a fit, but the perfect fit for their luxury niche!
✨Tip Number 3
Don’t forget to showcase your passion for travel! Share your experiences and knowledge about the industry during interviews. It’ll help you stand out and show that you’re genuinely excited about the role.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you ace your application and get noticed. Plus, it’s the best way to ensure your CV lands directly in the right hands.
We think you need these skills to ace Sales manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Manager role. Highlight your experience in sales management within the travel industry and any relevant achievements. We want to see how you’ve led teams and met KPIs!
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share your passion for travel and how your leadership style fosters a positive team culture. Don’t forget to mention your experience with call monitoring and coaching!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements. Use numbers where possible, like sales targets met or improvements in customer satisfaction scores. We love seeing quantifiable results that demonstrate your impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at CM recruitment
✨Know Your Sales Metrics
Make sure you’re familiar with key sales metrics like KPIs, conversion rates, and customer satisfaction scores. Be ready to discuss how you've successfully managed these in your previous roles, especially in the travel industry.
✨Showcase Your Coaching Skills
Prepare examples of how you've coached and developed your team in the past. Highlight specific instances where your feedback led to improved performance or morale, as this will resonate well with the interviewers.
✨Understand the Company Culture
Research the company’s values and culture. Be prepared to discuss how you can contribute to fostering a positive and motivational team environment, which is crucial for a role that involves managing a large team.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and leadership style. Think about challenges you've faced in sales management and how you overcame them, particularly in a call centre or retail setting.