At a Glance
- Tasks: Support after-sales operations, manage bookings, and liaise with suppliers in the travel industry.
- Company: Join an award-winning specialist tour operator based in North London.
- Benefits: Fully remote role, competitive salary up to £30,000, and flexible working hours.
- Other info: Enjoy a supportive work culture with opportunities for growth.
- Why this job: Be part of a dynamic team and enhance customer experiences in travel.
- Qualifications: Travel industry experience, strong organisational skills, and exceptional customer service abilities.
The predicted salary is between 30000 - 30000 £ per year.
CM recruitment is seeking a Travel Operations Executive to join an award-winning specialist tour operator based in North London. This fully remote role is 5 days a week and offers a salary of up to £30,000, dependent on experience.
The position involves supporting after-sales operations, managing bookings, and liaising with suppliers.
Candidates must have travel industry experience, strong organisational skills, and exceptional customer service capabilities.
Remote Travel Ops Specialist - Aftersales & Reservations employer: CM recruitment
Join an award-winning specialist tour operator that values its employees and fosters a supportive work culture. With fully remote working options, competitive salary packages, and opportunities for professional growth within the travel industry, this company is dedicated to ensuring a rewarding experience for its team members. Enjoy the flexibility of a 5-day work week while contributing to a dynamic team that prioritises exceptional customer service and operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Travel Ops Specialist - Aftersales & Reservations
✨Tip Number 1
Network like a pro! Reach out to folks in the travel industry on LinkedIn or other platforms. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for virtual interviews by setting up a professional backdrop and testing your tech. We want you to shine, so practice answering common questions related to after-sales operations and customer service.
✨Tip Number 3
Showcase your organisational skills! During interviews, share specific examples of how you've managed bookings or resolved customer issues in the past. This will help us see how you fit into the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Remote Travel Ops Specialist - Aftersales & Reservations
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your travel industry experience and showcases your organisational skills. We want to see how your background aligns with the role of a Travel Ops Specialist!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about after-sales operations and how you can enhance our customer service. Let us know what makes you the perfect fit!
Showcase Your Customer Service Skills:In your application, give examples of how you've provided exceptional customer service in the past. We love candidates who can demonstrate their ability to manage bookings and liaise effectively with suppliers.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at CM recruitment
✨Know Your Travel Industry Inside Out
Make sure you brush up on the latest trends and challenges in the travel industry. Familiarise yourself with common booking systems and after-sales processes, as this will show your potential employer that you're not just passionate about travel but also knowledgeable about the operational side.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you've successfully managed bookings or handled multiple tasks simultaneously. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how your organisational skills have led to positive outcomes.
✨Demonstrate Exceptional Customer Service
Think of specific instances where you've gone above and beyond for a customer. Be ready to discuss how you handle difficult situations or complaints, as this role requires strong customer service capabilities. Highlight your ability to empathise and resolve issues effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This not only shows your interest but also helps you determine if the company is the right fit for you.