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- Tasks: Help clients book travel and solve issues using Galileo.
- Company: Join a growing business travel company with a focus on client satisfaction.
- Benefits: Enjoy remote work, competitive pay, and 25 days holiday.
- Why this job: Perfect for problem-solvers who love travel and want flexible hours.
- Qualifications: Experience in business travel and strong knowledge of Galileo required.
- Other info: Paid training provided, with a mix of home and Birmingham-based work.
The predicted salary is between 42000 - 48000 £ per year.
Homeworker required for an expanding business travel company. They are looking for an experienced business travel consultant with strong Galileo and manual ticket re-issue experience to join the team. Paying circa £34,500 + £2-3K per month shift uplift pay.
Out of Hours Business Travel Consultants - Duties:
- Dealing with a range of clients, a lot of UK-based travel.
- Booking flights, car hire, rail, and hotels using Galileo.
- Problem-solving, making amendments, date changes, re-issues, etc.
Out of Hours Business Travel Consultant - Skills Required:
- Strong business travel consultant experience.
- Great Galileo knowledge is essential.
- Experience with reissuing manual tickets is essential.
- Outstanding customer service skills.
Additional Information:
- Home based.
- Working hours between 07:00 - 23:00 on a 4-week set rotational pattern.
- Working 2 weekends on and 2 weekends off.
- Paying £34K + 10% pay uplift between 19:00 - 00:00. Approx £2-3K per month.
- Training - 2 weeks in Birmingham (paid for), 3rd week from home, and 4th week in Birmingham.
- 25 days holiday.
If you are interested in this position, please either apply online, email your CV or call Amy on 02073971284 quoting Ref: AM59723.
Out Of Hours Business Travel Consultant employer: CM recruitment
Contact Detail:
CM recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Out Of Hours Business Travel Consultant
✨Tip Number 1
Familiarise yourself with the specific requirements of the role, especially around Galileo and manual ticket re-issues. Brush up on your knowledge of these systems and consider taking a quick online course or tutorial to enhance your skills.
✨Tip Number 2
Highlight your customer service experience during any conversations or interviews. Prepare examples of how you've successfully handled difficult situations or provided exceptional service in past roles, as this is crucial for the position.
✨Tip Number 3
Since this role involves working out of hours, be ready to discuss your flexibility and willingness to work varied shifts. Emphasise your ability to adapt to different schedules and your commitment to providing excellent service at all times.
✨Tip Number 4
Network with current or former employees in the business travel sector. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying through our website.
We think you need these skills to ace Out Of Hours Business Travel Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a business travel consultant, particularly your knowledge of Galileo and manual ticket re-issues. Use specific examples to demonstrate your skills in problem-solving and customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the travel industry. Mention your relevant experience and how it aligns with the company's needs, especially your ability to handle out-of-hours bookings.
Highlight Relevant Skills: In your application, emphasise your strong customer service skills and any experience you have with UK-based travel. Make sure to mention your availability for the required working hours and your willingness to undergo training.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the travel industry.
How to prepare for a job interview at CM recruitment
✨Showcase Your Galileo Expertise
Make sure to highlight your strong knowledge of the Galileo system during the interview. Be prepared to discuss specific scenarios where you've successfully used it for booking flights, car hire, or hotels.
✨Demonstrate Problem-Solving Skills
Since the role involves dealing with amendments and re-issues, come prepared with examples of how you've effectively solved problems in past roles. This will show your potential employer that you can handle the challenges of the job.
✨Emphasise Customer Service Experience
Outstanding customer service is key in this role. Share anecdotes that illustrate your ability to provide excellent service, especially in high-pressure situations or when dealing with difficult clients.
✨Be Ready for Shift Work Discussion
As this position requires working out of hours, be ready to discuss your availability and willingness to work on a rotational shift pattern. Showing flexibility and understanding of the demands of the role will make a positive impression.
