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- Tasks: Create unforgettable travel experiences to Japan and turn inquiries into bookings.
- Company: Join a successful tour operator passionate about cultural adventures.
- Benefits: Competitive salary, uncapped commission, generous leave, and discounted travel.
- Why this job: Share your love for Japan while helping others explore its wonders.
- Qualifications: Experience in Japan and strong customer service skills are essential.
- Other info: Enjoy hybrid working options and opportunities for personal development.
The predicted salary is between 26000 - 28000 £ per year.
Our client is an exceptionally successful tour operator, creating wonderful cultural adventure trips for their customers to Japan. They are looking for people who have spent time in Japan travelling, to join their team.
As a Travel Consultant, your primary goal is to turn incoming enquiries into bookings by creating exceptional travel experiences and delivering outstanding customer service. You will work closely with clients to design custom travel proposals, manage their bookings, and ensure their satisfaction from initial contact through their return.
Travel Consultant - Duties:- You’ll be speaking with clients via phone, video call, email, and in-person to understand their travel needs.
- Create high-quality, personalised itineraries for direct and trade clients.
- Meet individual and team sales targets by converting inquiries into bookings.
- Ensure travel documents are accurate and professionally presented.
- Participate in familiarisation trips to improve destination knowledge.
- It is essential that you have spent a significant period of time either working, living or travelling throughout Japan – you will be passionate about this country and everything it can offer someone wanting to explore it.
- Ideally some sales experience; travel industry sales experience would be a major advantage.
- Customer service and/or sales experience is essential.
- Strong organisational and multitasking skills.
- Excellent communication skills across various platforms.
- Creative problem‑solving skills.
- Proactive approach to personal development.
This is an office-based role with the first month and possibly up to the end of your probation whilst you are training in the office full time – once you are fully up and running there is the opportunity to move to a hybrid model with some days at home or even home‑based for an exceptional candidate. The hours are Monday to Friday 9 – 5.30pm with occasional Saturdays. Base salary from £26k - £28k per year, with uncapped commission with On Target Earnings (OTE) of £5,000 in year one rising to £16,000 per annum from year three. 25 days annual leave, increasing annually, plus statutory holidays and birthday leave. Enhanced parental leave, employee assistance programme, and other benefits like pension contributions and discounted travel. You will also experience trips to the places you will be selling.
If you are interested in the above role please apply online or send your CV quoting DT60466.
Travel consultant - Japan specialist in London employer: CM recruitment
Contact Detail:
CM recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel consultant - Japan specialist in London
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and the types of trips they offer. This way, when you chat with them, you can show off your passion for Japan and how you fit into their team.
✨Tip Number 2
Practice your pitch! Think about how you can turn your travel experiences in Japan into compelling stories that highlight your skills. This will help you connect with clients and demonstrate your expertise during interviews.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the interview process. They might share what the company values most in candidates, giving you an edge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to dive into the world of travel consultancy.
We think you need these skills to ace Travel consultant - Japan specialist in London
Some tips for your application 🫡
Show Your Passion for Japan: Make sure to highlight your experiences in Japan! Whether it’s travel, work, or living there, we want to see how your adventures have shaped your love for the country. This will help us understand why you’re the perfect fit for our team.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! We’re looking for personalised applications that reflect your skills and experiences relevant to the Travel Consultant role. Make it clear how your background aligns with what we’re after.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity and brevity, so make sure your points are easy to read and get straight to the heart of why you’d be great for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at CM recruitment
✨Know Your Japan
Make sure you brush up on your knowledge of Japan before the interview. Be ready to share your personal experiences and favourite spots. This will show your passion for the country and help you connect with the interviewer.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully converted inquiries into bookings in the past. Highlight any sales experience you have, especially in the travel industry, as this will be a key focus during the interview.
✨Practice Your Communication
Since you'll be communicating with clients through various platforms, practice articulating your thoughts clearly. Consider doing mock interviews with friends or family to refine your communication style and ensure you're confident.
✨Be Ready to Problem-Solve
Think of scenarios where you've had to creatively solve problems, especially in a customer service context. Being able to demonstrate your proactive approach to challenges will impress the interviewer and show that you're a great fit for the role.