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- Tasks: Support key accounts, develop relationships, and assist with business growth.
- Company: Dynamic travel organisation focused on member success.
- Benefits: Salary of £33k, flexible work options, and comprehensive benefits.
- Why this job: Join a vibrant team and make a real impact in the travel industry.
- Qualifications: Experience in the travel industry and strong communication skills.
- Other info: Opportunity for career growth and networking at events.
The predicted salary is between 33000 - 46200 £ per year.
This successful travel organisation is looking for an enthusiastic and target focused Key Account Manager. This team are at the heart of the business and provide day to day support for members across the group, assisting key accounts with developing their business and supporting with day to day operational enquiries.
Salary of £33k, office based flexibility to work from home 2 days per month.
Role & Responsibilities- Responsible for all queries arising from Key Accounts.
- Support new members in the early stages of membership to help them start to grow their business.
- Provide assistance, in collaboration with other departments to assist your key accounts in the development of their business.
- Proactively provide your key accounts with details of products and services offered by the group, providing training and guidance as required.
- Hold regular membership meetings at head office or elsewhere as appropriate.
- Build strong relationships with your Key Accounts and solve any problems which arise.
- Represent the company at face to face events, workshops and trade shows on an ad hoc basis throughout the year.
- Maintain accurate records and engagement history through the CRM system.
- Help deliver engaging training sessions to empower and upskill members.
- Answering phone and emails from members as part of the support from the overall team.
- Travel industry background essential, with knowledge of retail travel desirable.
- Key Account Manager experience advantageous but not required; this role would suit candidates who have experience working as a Branch Manager in retail travel, tour operations or cruise roles.
- Confidence and ability to network and communicate with members at regional, national and international events.
- Customer focused, flexible, caring, positive approach with the willingness to assist in other areas of the business as required.
- Very strong and effective verbal and written communication and interpersonal skills.
- Self motivated with an ability to manage workload and prioritise tasks.
- Ability to liaise with colleagues across all levels and enjoy working as part of a team.
- Commercially astute with the drive and ability to meet targets set by the business.
- Salary circa £33k.
- Office based Monday to Friday 9 to 5.30 with flexibility to work from home 2 days per month.
- Willingness to travel as required for ad hoc meetings and events.
- Company benefits include pension, private health care, life assurance.
- Background as Key Account Executive, Regional Sales Manager, Travel Agency Manager would be beneficial to this role.
If you have the background and experience required, please apply for the position of Key Account Manager online or email your CV to Lisa@candm.co.uk.
Key Account Manager in London employer: CM recruitment
Contact Detail:
CM recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager in London
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Attend industry events, workshops, or trade shows where you can meet potential employers and other professionals. Building relationships can open doors that a CV just can't.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Key Account Manager role. Highlight your customer-focused approach and any relevant travel industry experience to make a strong impression.
✨Tip Number 4
Don't forget to follow up! After interviews or networking events, send a quick thank-you email. It shows your enthusiasm and keeps you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace Key Account Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Key Account Manager role. Highlight your travel industry experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and explain why you're the perfect fit. Don’t forget to mention your customer-focused approach and ability to build strong relationships.
Showcase Your Communication Skills: Since this role requires strong verbal and written communication, make sure your application reflects that. Keep your language clear and professional, and don’t shy away from showing your personality – we love a bit of flair!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at CM recruitment
✨Know Your Stuff
Make sure you brush up on the travel industry and the specific services offered by the company. Familiarise yourself with their key accounts and think about how you can support them in growing their business.
✨Showcase Your Communication Skills
As a Key Account Manager, strong communication is key. Prepare examples of how you've effectively communicated with clients or team members in the past. Be ready to demonstrate your interpersonal skills during the interview.
✨Be Proactive
Think about how you can proactively assist key accounts. Come prepared with ideas on how you would engage with new members and support them in their early stages. This shows initiative and a customer-focused mindset.
✨Build Rapport
During the interview, aim to build a connection with your interviewer. Ask questions about their experiences and the company culture. This not only shows your interest but also reflects your ability to build relationships, which is crucial for the role.
