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- Tasks: Create bespoke group travel experiences across the UK and Ireland for inbound travellers.
- Company: Dynamic destination management company with a focus on exceptional client care.
- Benefits: Competitive salary, hybrid working, 25 days annual leave, and private medical cover.
- Why this job: Join a growing team and make unforgettable travel memories for clients.
- Qualifications: Experience in the travel industry and strong organisational skills required.
- Other info: Great career progression opportunities and familiarisation travel included.
The predicted salary is between 30000 - 33000 £ per year.
A UK and Ireland specialist destination management company is looking for a new Groups Operations Executive to work on their team of experts constructing bespoke group experiences around the UK and Ireland for inbound travellers.
Responsibilities:
- Oversee every stage of group travel arrangements, beginning with the first request and continuing through after-travel communication.
- Create tailor-made journey plans incorporating hotels, experiences, restaurants, and ground logistics.
- Act as the primary liaison for prospective and returning customers, delivering a consistently high standard of client care from start to finish.
- Compile, review, and distribute itinerary paperwork to travel partners promptly, maintaining precision and thoroughness.
- Arrange and negotiate reservations aligned with planned programmes, securing optimal pricing and contractual terms across services such as hotels, transport, tour leaders, eateries, and attractions.
- Produce invoices for customers and verify incoming charges from suppliers and partners.
- Resolution of issues and navigation of operational challenges.
Skills and Experience:
- Travel industry experience required.
- Highly organised and meticulous.
- Strong at relationship building with suppliers and partners.
- High standard of written and spoken English.
- Prior knowledge of UK and Ireland travel product is not required as training will be given.
Additional Information:
- Annual leave 25 days plus your birthday.
- Private medical and dental cover.
- Pension.
- Loads of familiarisation travel.
- Good scope to progress in a highly successful, growing travel company.
If you would like to apply for this exciting new opportunity and your background fits the above criteria, please send your CV or call Mark.
Groups Operations Executive in London employer: CM recruitment
Contact Detail:
CM recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Groups Operations Executive in London
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who work in group operations. Use LinkedIn or attend industry events to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its offerings. Understand their approach to bespoke group experiences and think of examples from your past that showcase your organisational skills and client care.
✨Tip Number 3
Showcase your relationship-building skills during interviews. Be ready to discuss how you've successfully collaborated with suppliers and partners in the past, as this is key for the Groups Operations Executive role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Groups Operations Executive in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any travel industry experience you have, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Groups Operations Executive role. Mention your passion for creating bespoke experiences and how you can contribute to our team.
Showcase Your Communication Skills: Since this role involves liaising with clients and suppliers, make sure your written application demonstrates your high standard of English. Keep it clear, concise, and professional – we want to see your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at CM recruitment
✨Know Your Stuff
Make sure you research the company and its offerings. Familiarise yourself with the types of bespoke group experiences they create around the UK and Ireland. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Organisational Skills
As a Groups Operations Executive, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. This will demonstrate your ability to oversee every stage of group travel arrangements effectively.
✨Build Rapport
Since relationship building is crucial in this role, practice how you would engage with clients and suppliers. Think of ways to convey your strong communication skills and how you can maintain high standards of client care throughout the process.
✨Prepare for Problem-Solving
Be ready to discuss how you would handle operational challenges. Think of specific scenarios where you resolved issues in the past, and be prepared to share your thought process. This will highlight your ability to navigate challenges effectively.
