At a Glance
- Tasks: Prepare travel documents, assist sales, and update client information.
- Company: Niche luxury travel company based in West London.
- Benefits: Flexible salary, benefits, and a supportive work environment.
- Other info: Work 3 days a week in a vibrant Hammersmith office.
- Why this job: Join a dynamic team and help create unforgettable travel experiences.
- Qualifications: Experience in travel administration and strong computer skills required.
The predicted salary is between 25200 - 35200 £ per year.
Required for this niche luxury travel company based in West London is an experienced travel industry professional with operations/administration experience. The role is Monday to Friday, 3 days in the office in the Hammersmith area. Salary around £28,000 to £32,000, but they are flexible plus benefits.
Travel administration and operations assistant's duties:
- Preparing and checking clients' travel documentation, including itineraries, vouchers, tickets, and travel information.
- Preparing and updating invoices, booking confirmations, and other client documentation.
- Assisting the sales team with the administration of confirming bookings.
- Creating, formatting, and updating day-by-day itineraries.
- Updating holiday packages, hotel information, prices, and other content on the website.
- Checking booking details and ensuring the information is accurate.
Travel administration and operations assistant's skills required:
- Travel administration/operations experience is a must.
- Able to work 3 days a week in their Hammersmith office.
- Very good written and spoken English.
- Confident computer skills.
- Good working knowledge of Word, Excel, and Outlook.
- Comfortable working with numbers and pricing.
Administration and operations assistant in London employer: CM recruitment
At CM Recruitment, we pride ourselves on being an excellent employer, offering a vibrant work culture in the heart of Hammersmith. Our team enjoys a flexible approach to work, with opportunities for professional growth and development within the travel industry. With competitive salaries and a supportive environment, we empower our employees to thrive while delivering exceptional service to our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Administration and operations assistant in London
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like CM recruitment who are looking for fresh talent for roles like Administration and operations assistant.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like CM recruitment and give you a leg up for your Administration and operations assistant application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Administration and operations assistant openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Administration and operations assistant in London
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Administration and operations assistant role at CM recruitment.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Administration and operations assistant position at CM recruitment.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of CM recruitment.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to CM recruitment's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Administration and operations assistant.
How to prepare for a job interview at CM recruitment
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at CM recruitment.