At a Glance
- Tasks: Support operations and customer service in a dynamic travel business.
- Company: Exciting travel company with a focus on exceptional customer service.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Other info: Varied role with potential for career advancement.
- Why this job: Join a vibrant team and make a difference in the travel industry.
- Qualifications: Experience in travel, strong organisational skills, and excellent communication.
The predicted salary is between 25000 - 25000 £ per year.
Salary: £25,000 circa per annum
Hours: Monday to Friday, with occasional weekend days as required
Location: Leeds
Are you highly organised, detail-oriented, and passionate about delivering exceptional customer service? We are seeking an Administration Executive to join a growing travel business and play a key role in supporting the operations, sales, and customer service teams. This role will be responsible for ensuring the smooth day-to-day administration of the business, maintaining high standards of accuracy, professionalism, and customer care. There will be a requirement in peak times to cover in other departments including sales and service.
Key Responsibilities:- Conduct quality checks on all booking elements before confirmations are issued, ensuring deposits have been correctly taken and all documentation has been provided accurately.
- Process and chase tickets, maintaining accurate ticket reports.
- Issue customer documentation in a timely and professional manner.
- Manage after-sales administration, including amendments, refunds, and customer call backs.
- Support clients with travel enquiries and processing reservations.
- Experience working in travel with a Travel Agency or Tour Operator.
- Excellent organisational and administrative skills.
- Strong attention to detail and accuracy.
- Outstanding communication and customer service skills.
- The ability to prioritise workloads and meet deadlines.
If you are looking for a varied and rewarding role within the travel industry and enjoy working as part of a dynamic team, we would love to hear from you.
Administration Executive in Leeds employer: CM recruitment
Join a vibrant and growing travel business in Leeds, where your organisational skills and passion for customer service will be valued. We offer a supportive work culture that encourages professional development and teamwork, alongside competitive benefits and the opportunity to engage with various departments during peak times. Experience a rewarding career in the travel industry, where every day brings new challenges and opportunities for growth.
