At a Glance
- Tasks: Be the go-to person for customer queries and provide insurance quotes.
- Company: Join a specialist travel insurance company in Stockport.
- Benefits: Earn up to £28,000, enjoy 20 days holiday plus your birthday off.
- Other info: Casual dress code and fun team socials to keep things lively.
- Why this job: Make a difference by delivering excellent customer experiences every day.
- Qualifications: Customer service experience and strong communication skills are a must.
The predicted salary is between 26000 - 28000 £ per year.
Our client is a specialist travel insurance company and are seeking a Customer Care Executive to join their team in Stockport. You will be the first point of contact for customers providing insurance quotes and any pre or post enquiries. The role is Monday‑Friday based in the office and comes with a salary of up to £28,000 dependent on experience.
Customer Care Executive responsibilities
- Handle inbound sales & customer queries by phone and email
- Create accurate quotes & set up policies
- Process upgrades, amendments, payments, cancellations & refunds
- Work with underwriters to find the right solutions
- Build strong product knowledge and use internal systems confidently
- Meet daily targets and deliver great customer experiences
Customer Care Executive skills required
- Customer service experience
- Strong communication & sales confidence
- Ability to multitask in a fast‑paced environment
- Good Microsoft Office skills
- Positive attitude, great organisation & eagerness to learn
- Understanding of GDPR
- GCSE-level education (or equivalent)
Additional information
- Competitive salary + performance bonuses
- Company pension
- 20 days holiday + bank holidays + your birthday off (29 total)
- Monday–Friday hours, no weekends
- Casual dress code
- Bi-annual team socials
Customer Care Executive employer: CM recruitment
Join a dynamic team at a leading travel insurance company in Stockport, where your role as a Customer Care Executive will be pivotal in delivering exceptional service to our clients. Enjoy a supportive work culture that prioritises employee growth with competitive salaries, performance bonuses, and generous holiday allowances, including your birthday off. With a focus on teamwork and a casual dress code, this is an excellent opportunity for those looking to thrive in a fast-paced environment while making a meaningful impact.
