This a fast-scaling travel technology platform that connects travel operators and DMC partners with agents. They're looking for a forward thinking Operations Executive to manager the complex rate data that powers the platform to building the relationships that keep partners engaged and growing.
Operations Executive, Responsibilities
- From day one you'll work across 2 equally important fronts: the structured input, testing and verification of DMC rate dataand hands-on partner communication, onboarding and support
- Use AI tools to assist with validation , error-checking and repetitive data tasks.
- Supporting the onboarding of new DMC partners and agent users
- Response to partner and agent queries
- Help maintain documentation, templates and support contact, including AI-powered knowledge bases
Operations Executive, Skills Required
- Previous experience working within a DMC
- Experienced in Customer Success, Operations Executive orSales Support
- Fluency with modern tools (Google sheets, Notion, AI assistants) and an appetite to push what AI can do
- A detail-oriented mindset and genuine comfort working with structured data - spreadsheets don't scare you
- Ambition - you want to grow into a bigger role, good career development within this role
Operations Executive, Additional Information
- Paying up to circa £35K
- Remote based with a meeting every 2-3 weeks in Bournemouth (travel paid)
- Working Mon - Fri
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Operations Executive in Bournemouth employer: CM recruitment
At CM Recruitment, we pride ourselves on being an excellent employer, offering a vibrant work culture in the heart of Hammersmith. Our team enjoys a flexible approach to work, with opportunities for professional growth and development within the travel industry. With competitive salaries and a supportive environment, we empower our employees to thrive while delivering exceptional service to our clients.
