Resources Manager

Senior Resource Manager

Location: London (near Bank Station)

Working pattern: Hybrid

We are seeking an experienced Senior Resource Manager to take responsibility for creating a more structured, transparent and consistent approach to work allocation across our fee‑earning teams. This newly shaped role will play a key part in balancing workloads, improving collaboration and supporting the development and wellbeing of our people.

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You will work closely with Partners, team leaders and a wide range of business services colleagues ensuring that work is allocated fairly and efficiently while enabling individuals to gain exposure to matters that support their growth. This is a visible, influential role with real potential to improve the way teams operate day‑to‑day.

What You’ll Be Doing

Work Allocation & Development Support

• Take ownership of allocating work across teams, ensuring decisions are based on skills, experience and capacity rather than informal or relationship‑driven approaches.
• Help fee earners access a broader mix of work, supporting their progression, broadening their experience and contributing to higher engagement and retention.
• Spot training needs, skill gaps, performance concerns or wellbeing issues early collaborate with HR, L&D, Partners and other support teams to address them proactively.

Building Relationships with Leadership

• Develop strong working relationships with Partners and senior leaders, gaining an in‑depth understanding of resourcing requirements, upcoming pressure points and longer‑term needs.
• Attend regular meetings with leadership to share insights, updates and recommendations on utilisation and capacity.
• Act as a trusted adviser on team resourcing and workflow management.

Supporting Fee Earners

• Build rapport with associates, counsel, trainees and paralegals to understand their strengths, preferences, workload and areas for development.
• Encourage and ensure timely updates of individual capacity forecasts to maintain accurate visibility of upcoming availability.
• Support trainee supervisors in planning appropriate and varied work allocation.

Cross‑Functional Collaboration

• Work with other Resource Managers to help embed a consistent, best‑practice approach to resourcing across the wider organisation.
• Partner with Practice Management, HR, Finance, BD and Project Management to align on recruitment, secondments, people initiatives and operational improvements.

Data, Reporting & Planning

• Produce clear, regular utilisation and capacity reports to support informed decision‑making.
• Monitor forecasted versus actual utilisation, identifying inconsistencies and helping address underlying issues.
• Track holidays, absences and major workflow peaks to predict pressure points and recommend adjustments early.
• Play a key role in the rollout and development of a new resource management system, helping shape improved processes and routines.

About You

• Solid experience in resource management, workforce planning or work allocation within a law firm or another professional services environment (e.g., consulting, Big 4, engineering).
• A confident, collaborative approach to engaging with senior stakeholders.
• A commitment to fairness, transparency and inclusiveness in how work is distributed.
• Strong analytical skills, with the ability to interpret utilisation data and communicate insights clearly.
• Excellent organisational skills, with the ability to manage competing demands and juggle multiple priorities.
• A proactive, solutions‑focused mindset and the willingness to help shape new ways of working.

What’s on Offer

• The opportunity to introduce and embed a forward‑thinking resource management approach
• Influence over people development, wellbeing, and operational efficiency
• A key role in supporting new processes, systems and ways of working

Seniority level

Not Applicable

Employment type

Full‑time

Job function

Administrative, Human Resources, and General Business

Industries

Law Practice, Professional Services, and Financial Services