At a Glance
- Tasks: Lead senior client relationships and oversee high-quality medical communications programmes.
- Company: Dynamic independent agency in creative medical affairs with a fun team culture.
- Benefits: Generous salary, 29 days holiday, hybrid work, and free onsite gym.
- Other info: Join a sociable team and enjoy excellent career growth opportunities.
- Why this job: Make a meaningful impact on agency direction and success while developing your leadership skills.
- Qualifications: 10+ years in healthcare communications with strong project leadership and relationship-building skills.
The predicted salary is between 60000 - 80000 £ per year.
Are you looking for a role where you will lead senior client relationships, oversee the delivery of high-quality medical communications programmes, manage the commercial performance of accounts, and help develop the Client Services team? This is a senior role for someone who is strategic, scientifically minded, creatively curious, commercially ambitious, and highly collaborative to work with a firmly independent agency working in creative med affairs, promotional and digital work.
Location: London – Hybrid (UK based)
Do you have:
- Significant experience and understanding in medical communications, healthcare communications, pharmaceutical marketing, or a specialist agency environment
- Proven experience leading senior client relationships
- A scientifically curious mindset and the ability to engage confidently with medical and scientific content
- Experience working with scientific, editorial, creative, strategy, and delivery teams
- Strong commercial awareness, including experience managing budgets, scopes, forecasts, profitability, and account growth
- A track record of identifying and developing organic growth opportunities plus understanding of compliance processes
- Excellent communication, presentation, and relationship-building skills
- Strong project leadership and organisational skills
- Confidence managing complex programmes, senior stakeholders, and competing priorities
- Experience mentoring or developing Client Services team members
- At least 10 years experience in a leading healthcare communications agency
Benefits:
- Generous salary
- Good Benefits
- 29 days holiday
- Small, very sociable and fun team
- London Hybrid - free onsite gym
If you want to have a meaningful impact on the direction, culture, and success of an agency, then please do contact us for more information. Please only apply if you are able to work in Central London 2-3 days per week.
Director of Client Services in Slough employer: CM Consulting
At Carys Mills Consulting, we pride ourselves on being an exceptional employer in the medical communications field, offering a supportive work culture that values collaboration and innovation. Our team is dedicated to fostering employee growth through tailored development opportunities and a commitment to matching candidates with roles that align with their aspirations. Located in a vibrant area, we provide a dynamic environment where your contributions are recognised and rewarded, making it an ideal place for those seeking meaningful and impactful careers.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Client Services in Slough
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like CM Consulting.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at CM Consulting.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like CM Consulting, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Director of Client Services in Slough
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at CM Consulting.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at CM Consulting.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to CM Consulting. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at CM Consulting. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at CM Consulting
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research CM Consulting’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
