At a Glance
- Tasks: Drive new business growth and engage leads in a fast-paced environment.
- Company: Join CM.com, a leader in AI-powered customer engagement solutions.
- Benefits: Competitive salary, performance bonuses, 22 vacation days, and professional development opportunities.
- Other info: Hybrid role with a dynamic culture focused on growth and collaboration.
- Why this job: Be part of an innovative team transforming customer experiences with cutting-edge technology.
- Qualifications: Bachelor's degree and 1-3 years in sales or B2B roles preferred.
The predicted salary is between 28800 - 43200 € per year.
Join our team as an SDR and help grow CM.com in the UK market! Focus on new business development, engage leads, and build strong client relationships in a dynamic, fast-paced environment!
What drives us: You probably remember the best customer journey you’ve ever experienced, and the worst one too. But why is that? What can businesses do to keep you engaged, solve your problems, and make your life easier and more beautiful, not just in one moment, but across every interaction? At CM.com, we help businesses serve, sell, interact, and engage through one Global AI-Powered Customer Engagement Platform. We connect conversations, customer data, and AI to help organisations grow faster - together.
Our platform spans four core business units: Connect, Pay, Live, and Engage. We’re looking for a high-energy, ambitious Sales Development Representative (SDR) to drive growth across our Connect and Engage solutions in the UK market. If you’re commercially sharp, curious about AI, and motivated by building a pipeline that converts into real revenue - this role is for you.
What you will do: We are building the ultimate Global AI-Powered Customer Engagement Platform that lets businesses connect with customers, automate work, and handle every interaction through one reliable, user-friendly platform. As an SDR at CM.com, you’ll be the engine of new business growth. In your first 12 months, you will:
- Engage high-intent inbound leads and product-qualified users, identifying buying signals and converting them into qualified opportunities.
- Run structured discovery conversations to understand customer challenges, use cases, and buying readiness.
- Deliver compelling positioning of CM.com’s Engagement Platform.
- Execute targeted outbound prospecting into priority accounts and verticals.
- Personalise outreach across multiple channels (phone, email, LinkedIn).
- Partner closely with Account Executives to ensure seamless handover of Sales Qualified Leads (SQLs).
- Share market insights and feedback to improve messaging and pipeline conversion.
Your impact: build high-quality pipeline that drives revenue and long-term customer success.
That’s why you ideally have:
- A Bachelor’s degree in Sales, Marketing, Business Administration, or a related field (a Master’s degree is a plus).
- 1–3 years of experience in SDR, BDR, or B2B sales (SaaS or tech preferred).
- Strong outbound prospecting skills and confidence on the phone.
- Commercial curiosity and ability to understand technical solutions.
- Excellent written and verbal communication skills.
- Highly organised and self‑driven.
- Coachable, resilient, and motivated by targets.
This is a hybrid role, you will work 3 days a week in our London office. Priorities can shift quickly as technology and insights evolve. AI will change how your role looks, fast. Some tasks you do today may disappear next year. We move before everything is finished or polished. For this position, we can only consider candidates who already hold a permanent work and residence permit for the UK.
What drives you: Every CM.com colleague connects to our 4 shared values:
- Drive and Lead: We value your expertise and professional judgement. You understand the mission of CM.com and feel ownership over your role and its contribution to the bigger picture.
- Grow and Learn: Growing Faster Together is not just our purpose, it’s how we work. The growth of our colleagues and our customers is our priority.
- Together and Care: At CM.com, we work together. We believe that diverse perspectives lead to stronger outcomes.
- Speed and Change: For more than 25 years, we have operated at the forefront of innovation. Change is not something we respond to, it’s something we actively drive.
Company Benefits: At CM.com, we believe in empowering our people to do what they love, excel at what they do, and make a meaningful impact. As a CM.com club member, you’ll have the following benefits:
- Competitive base salary + performance-based bonus
- 22 vacation days + option to buy more
- Weekly lunch allowance
- Employee Share Purchase Program
- Clear development path toward Account Executive or other commercial roles
- Comprehensive onboarding and training via our Global Onboarding Program
- Access to CM Academy and structured learning programs
- Work at the forefront of AI-driven customer engagement
Our diverse perspectives fuel innovation and drive us forward. We welcome everyone, regardless of age, background, or beliefs.
Our Hiring Process: It's just clean and simple! Step 1: Meet the recruitment team and learn more about CM.com & the position and tell about your experience & motivation.
Sales Development Representative employer: CM.com
At CM.com, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London. As a Sales Development Representative, you'll benefit from competitive salaries, performance bonuses, and a clear development path towards advanced roles, all while working alongside a diverse team that values collaboration and innovation. Our commitment to employee growth is supported by comprehensive training programs and a vibrant office environment that encourages creativity and connection.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Development Representative
✨Tip Number 1
Get to know the company inside out! Research CM.com’s products and values so you can speak confidently about how you fit into their mission. This will help you stand out during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn, join relevant groups, and engage in conversations. This not only gives you insights into the company culture but might also lead to referrals, which can be a game-changer.
✨Tip Number 3
Practice your pitch! Be ready to articulate your experience and how it aligns with the SDR role. Use examples that highlight your outbound prospecting skills and your ability to build relationships—this is key for success at CM.com.
✨Tip Number 4
Don’t forget to follow up! After interviews, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Development Representative
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining CM.com and contributing to our mission in the UK market.
Tailor Your CV:Make sure your CV is tailored to the Sales Development Representative role. Highlight relevant experience, especially in B2B sales or tech, and showcase your outbound prospecting skills. We love seeing how your background aligns with what we do!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for this position. Share specific examples of your achievements and how they relate to the SDR role. Remember, we’re looking for someone who can engage leads and build strong client relationships!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and ready to take the next step in your career!
How to prepare for a job interview at CM.com
✨Know Your Product Inside Out
Before your interview, make sure you understand CM.com’s Engagement Platform and its core business units. Familiarise yourself with how the platform connects conversations, customer data, and AI. This knowledge will help you deliver compelling positioning during your interview.
✨Showcase Your Outbound Skills
Prepare to discuss your outbound prospecting experience. Think of specific examples where you've successfully engaged leads or converted opportunities. Highlight your confidence on the phone and your ability to personalise outreach across different channels.
✨Demonstrate Commercial Curiosity
Be ready to talk about your understanding of technical solutions and how they can solve customer challenges. Show that you're not just interested in making a sale but also in understanding the customer's journey and how CM.com can enhance it.
✨Embrace Change and Adaptability
Since CM.com values speed and change, prepare to discuss how you've adapted to shifting priorities in previous roles. Share examples of how you've embraced new technologies or processes, especially in fast-paced environments, to show that you're a good fit for their dynamic culture.
