At a Glance
- Tasks: Engage leads, identify customer needs, and convert them into qualified opportunities.
- Company: Join CM.com, a leader in AI-powered customer engagement solutions.
- Benefits: Competitive salary, performance bonuses, and generous vacation days.
- Other info: Hybrid role with excellent career progression and training opportunities.
- Why this job: Be part of a dynamic team driving growth in the exciting world of AI.
- Qualifications: Bachelor's degree and 1-3 years in sales or tech preferred.
The predicted salary is between 50000 - 65000 £ per year.
Overview
You probably remember the best customer journey you've ever experienced, and the worst one too. But why is that? What can businesses do to keep you engaged, solve your problems, and make your life easier and more beautiful, not just in one moment, but across every interaction? At CM.com, we help businesses serve, sell, interact, and engage through one Global AI-Powered Customer Engagement Platform. We connect conversations, customer data, and AI to help organisations grow faster - together. Our platform spans four core business units: Connect, Pay, Live, and Engage.
We are looking for a high-energy, ambitious Sales Development Representative (SDR) to drive growth across our Connect and Engage solutions in the UK market. If you are commercially sharp, curious about AI, and motivated by building a pipeline that converts into real revenue - this role is for you. As an SDR at CM.com, you will be the engine of new business growth.
Responsibilities
- Engage high-intent inbound leads and product-qualified users, identifying buying signals and converting them into qualified opportunities.
- Run structured discovery conversations to understand customer challenges, use cases, and buying readiness.
- Deliver compelling positioning of CM.com's Engagement Platform.
- Execute targeted outbound prospecting into priority accounts and verticals.
- Personalise outreach across multiple channels (phone, email, LinkedIn).
- Partner closely with Account Executives to ensure seamless handover of Sales Qualified Leads (SQLs).
- Share market insights and feedback to improve messaging and pipeline conversion.
Your impact: build high-quality pipeline that drives revenue and long-term customer success. This is a hybrid role, you will work 3 days a week in our London office. For this position, we can only consider candidates who already hold a permanent work and residence permit for the UK.
Qualifications
- A Bachelor's degree in Sales, Marketing, Business Administration, or a related field (a Master's degree is a plus).
- 1-3 years of experience in SDR, BDR, or B2B sales (SaaS or tech preferred).
- Strong outbound prospecting skills and confidence on the phone.
- Commercial curiosity and ability to understand technical solutions.
- Excellent written and verbal communication skills.
- Highly organised and self-driven.
- Coachable, resilient, and motivated by targets.
Benefits
- Competitive base salary + performance-based bonus
- 22 vacation days + option to buy more
- Pension plan
- Mobile phone allowance
- Weekly lunch allowance
- Employee Share Purchase Program
- Clear development path toward Account Executive or other commercial roles
- Comprehensive onboarding and training via our Global Onboarding Program
- Access to CM Academy and structured learning programs
- Work at the forefront of AI-driven customer engagement
Sales Development Representative in Birmingham employer: CM.com
At CM.com, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London. As a Sales Development Representative, you'll benefit from competitive salaries, performance bonuses, and a clear development path towards advanced roles, all while working with cutting-edge AI technology that shapes the future of customer engagement. Our commitment to employee growth is complemented by comprehensive training programs and a supportive environment that encourages innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Development Representative in Birmingham
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Development Representative at CM.com, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including CM.com. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Development Representative. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Development Representative in Birmingham
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for CM.com:When writing your cover letter, make sure to tailor your message specifically for CM.com. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at CM.com
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show CM.com that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show CM.com that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with CM.com’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
