Fire & Security Service Engineer
Fire & Security Service Engineer

Fire & Security Service Engineer

Dagenham Full-Time 30000 - 42000 £ / year (est.) No home office possible
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Clymac

At a Glance

  • Tasks: Maintain and service fire and security systems while delivering top-notch customer service.
  • Company: Join Clymac, a leader in integrated Fire Security Systems since 1992.
  • Benefits: Earn up to £38,000, enjoy generous leave, and access ongoing training.
  • Other info: Be part of a supportive team with clear career progression opportunities.
  • Why this job: Make a real difference in safety and security with cutting-edge technology.
  • Qualifications: Relevant industry qualifications and experience in fire and security systems required.

The predicted salary is between 30000 - 42000 £ per year.

Why Clymac? Are you passionate about safety and security? Since 1992, Clymac has been a leader in delivering fully integrated Fire Security Systems across the UK. We’re looking for dedicated professionals to join our team and help us continue our mission of providing top-notch protection and peace of mind to our clients. At Clymac, you’ll have the opportunity to work with cutting-edge technology and be part of a team that values innovation, excellence, and customer satisfaction. If you’re ready to make a difference and grow your career with a trusted industry specialist, we want to hear from you!

Basic Salary – up to £38,000 per annum. Pension, Life Assurance and more. Please see our generous remuneration packages below.

Clymac’s Fire Security Engineers maintain fire and security systems in line with current standards and customer requirements. The successful engineer will contribute to the team, strive to deliver world-class customer service, and will be rewarded for doing so.

  • Maintain Fire Security Systems in your assigned area.
  • Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
  • Plan and respond to routine and reactive call visits in your area.
  • Maintain effective communication with customers when planning site visits.
  • Maintain your stock levels with support from your team leader.
  • Attend training sessions as and when required.
  • Attend Engineering team meetings as and when required.
  • Identify any personal training and development needs to help you provide the best possible customer service.

Our Systems:

  • Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec
  • Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
  • CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems
  • Access Control: Paxton, PAC, Salto
  • Emergency Lighting
  • Fire Extinguishers

Requirements:

  • Hold relevant industry qualifications.
  • Have proven experience in maintaining and servicing fire alarm, CCTV, access control, and intruder alarm systems.
  • Demonstrate good knowledge of relevant industry standards and regulations.
  • Are proficient in fault finding and problem-solving.
  • Have a full, clean UK driving license.
  • Are flexible and able to work on-call or overtime as required.
  • Possess strong customer service skills and ability to build positive relationships with clients.

Benefits:

  • Competitive Salary – Up to £38,000.
  • Engineering Van Provided – fully equipped to support your role.
  • Pension Scheme – helping you plan for the future.
  • Life Assurance – 4x your annual salary for financial security.
  • Referral Scheme – up to £1,000 per successful candidate referral, with no limit on referrals.
  • Generous Annual Leave – 25 days plus bank holidays.
  • Wellbeing Support – access to dedicated mental health and wellbeing initiatives.
  • Ongoing Training – continued professional development through the Marlowe Academy.
  • Career Progression – clear opportunities for development and advancement within the business.

A Little More About Clymac:

At our core, we are a small, regionally focused business that prides itself on delivering a bespoke and reactive service. Our clients receive undivided attention and dedication, ensuring their needs are met with precision and care. Yet, we have the luxury of being part of a larger group of businesses within the Fire Protection, Security, and Building Management Systems industry. This connection allows us to share best practices, access learning and development academies, and benefit from Human Resource specialists and industry knowledge. This synergy ensures we are constantly improving and staying ahead in the critical service industry.

Our Commitment: We are large enough to provide comprehensive, industry-leading solutions, yet small enough to deliver a personal and caring service to each client.

Equal Opportunities: At Clymac, we cultivate a vibrant, diverse, and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team. Our commitment to equal opportunities means we’re here to support you—if you need any adjustments to fully participate in the recruitment process, just let us know. Together, we can create a workplace where everyone thrives.

Right to Work: Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

Fire & Security Service Engineer employer: Clymac

Clymac is an exceptional employer that prioritises the well-being and professional growth of its employees. With a competitive salary, comprehensive benefits including a pension scheme and life assurance, and a strong commitment to ongoing training and career progression, Clymac fosters a supportive work culture where innovation and customer satisfaction are at the forefront. Located in a regionally focused environment, our team enjoys the advantages of personalised service while benefiting from the resources and expertise of a larger group, ensuring a fulfilling and rewarding career in fire and security services.
Clymac

Contact Detail:

Clymac Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Fire & Security Service Engineer

✨Tip Number 1

Network like a pro! Reach out to your contacts in the fire and security industry. Attend local events or join online forums to connect with professionals who might know about job openings at Clymac or similar companies.

✨Tip Number 2

Prepare for interviews by brushing up on your technical knowledge. Make sure you can confidently discuss the systems you’ve worked with, like Gent or Hikvision, and be ready to showcase your problem-solving skills.

✨Tip Number 3

Show off your customer service skills! During interviews, share examples of how you've built positive relationships with clients. Clymac values engineers who can communicate effectively and provide top-notch service.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from Clymac.

We think you need these skills to ace Fire & Security Service Engineer

Fire Alarm Systems Maintenance
CCTV Systems Maintenance
Access Control Systems Maintenance
Intruder Alarm Systems Maintenance
Fault Finding
Problem-Solving
Knowledge of Industry Standards and Regulations
Customer Service Skills
Communication Skills
Teamwork
Ability to Work Independently
Flexibility for On-Call or Overtime
Relevant Industry Qualifications
Full, Clean UK Driving License

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Fire & Security Service Engineer role. Highlight your relevant experience and qualifications, especially those that align with the job description. We want to see how your skills can contribute to our mission!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for safety and security, and explain why you’re excited about joining Clymac. Let us know how you can help us deliver top-notch protection to our clients.

Showcase Your Customer Service Skills: Since we value strong customer service, make sure to include examples of how you've built positive relationships with clients in your previous roles. We want to see that you can maintain effective communication and provide world-class service!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Clymac

✨Know Your Systems

Familiarise yourself with the specific fire and security systems mentioned in the job description, like Gent, Notifier, and Hikvision. Being able to discuss your experience with these systems will show that you're not just a candidate, but someone who understands the tools of the trade.

✨Showcase Your Problem-Solving Skills

Prepare examples of how you've tackled challenges in previous roles, especially related to fault finding and servicing. This will demonstrate your ability to think on your feet and provide excellent customer service, which is crucial for this role.

✨Communicate Effectively

Practice clear and concise communication. Since maintaining effective communication with customers is key, be ready to discuss how you’ve successfully interacted with clients in the past. This will highlight your customer service skills and professionalism.

✨Be Ready to Discuss Training Needs

Clymac values ongoing training and development, so come prepared to talk about any personal training needs you have identified. This shows that you’re proactive about your professional growth and committed to delivering top-notch service.

Fire & Security Service Engineer
Clymac
Location: Dagenham
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