At a Glance
- Tasks: Maintain and service fire and security systems while delivering excellent customer service.
- Company: Clymac is a leading provider of integrated Fire & Security Systems in the UK since 1992.
- Benefits: Enjoy a salary up to £29,000, pension, life assurance, and generous holiday allowance.
- Why this job: Join a team that values innovation and offers opportunities for personal and professional growth.
- Qualifications: Relevant industry qualifications and experience in fire alarm, CCTV, and access control systems required.
- Other info: Flexible working hours and a commitment to diversity and inclusion in the workplace.
The predicted salary is between 20800 - 29000 £ per year.
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About Clymac
Are you passionate about safety and security? Since 1992, Clymac has been a leader in delivering fully integrated Fire & Security Systems across the UK.
We’re looking for dedicated professionals to join our team and help us continue our mission of providing top‑notch protection and peace of mind to our clients.
At Clymac, you’ll have the opportunity to work with cutting‑edge technology and be part of a team that values innovation, excellence, and customer satisfaction. If you’re ready to make a difference and grow your career with a trusted industry specialist, we want to hear from you.
Responsibilities
- Maintain Fire & Security Systems in your assigned area.
- Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
- Plan and respond to routine and re‑active call visits in your area.
- Maintain effective communication with customers when planning site visits.
- Maintain your stock levels with support from your team leader.
- Attend training sessions as and when required.
- Attend Engineering team meetings as and when required.
- Identify any personal training and development needs to help you provide the best possible customer service.
Qualifications and skills
- Hold relevant industry qualifications.
- Have proven experience in maintaining and servicing fire alarm, CCTV, access control, and intruder alarm systems.
- Demonstrate good knowledge of relevant industry standards and regulations.
- Are proficient in fault finding and problem‑solving.
- Have a full, clean UK driving license.
- Are flexible and able to work on‑call or overtime as required.
- Possess strong customer service skills and ability to build positive relationships with clients.
Systems Knowledge
- Fire Systems: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C‑Tec, Protec.
- Intruder Systems: Galaxy, Texecom, Scantronic, Menvier, Risco.
- CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems.
- Access Control: Paxton, PAC, Salto.
Benefits
- Basic Salary – up to £29,000.
- Car or Car Allowance.
- Pension Scheme.
- Life Assurance 4× Salary.
- Paid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals).
- Paid Holidays plus Bank Holidays (25 days standard plus Bank Holidays).
- Mental Health & Well‑being scheme.
- Access to continued training at the Marlowe Academy.
- Development & Progression opportunities.
Equal Opportunities
At Clymac, we cultivate a vibrant, diverse, and inclusive environment. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team. Our commitment to equal opportunities means we’re here to support you—if you need any adjustments to fully participate in the recruitment process, just let us know. Together, we can create a workplace where everyone thrives.
Right to Work
Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.
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Fire & Security Service Engineer employer: Clymac Ltd
Contact Detail:
Clymac Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire & Security Service Engineer
✨Tip Number 1
Familiarise yourself with the specific fire and security systems mentioned in the job description, such as Gent, Notifier, and Hikvision. Having a solid understanding of these technologies will not only boost your confidence but also impress the hiring team during any discussions.
✨Tip Number 2
Highlight your customer service skills in conversations or interviews. Clymac values strong relationships with clients, so be prepared to share examples of how you've successfully built rapport and resolved issues in previous roles.
✨Tip Number 3
Be ready to discuss your flexibility regarding on-call duties and overtime. This role requires adaptability, so demonstrating your willingness to go the extra mile can set you apart from other candidates.
✨Tip Number 4
Engage with Clymac's online presence, such as their website and social media. Understanding their company culture and recent projects can provide valuable insights that you can reference during your application process, showing your genuine interest in joining their team.
We think you need these skills to ace Fire & Security Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in maintaining and servicing fire alarm, CCTV, access control, and intruder alarm systems. Use specific examples to demonstrate your skills and qualifications that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for safety and security. Mention your relevant industry qualifications and experience, and explain why you want to work for Clymac specifically. Make it personal and engaging.
Highlight Customer Service Skills: Since the role requires strong customer service skills, provide examples of how you've built positive relationships with clients in previous roles. This will show that you understand the importance of customer satisfaction in this position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the Fire & Security industry.
How to prepare for a job interview at Clymac Ltd
✨Know Your Systems
Familiarise yourself with the specific fire and security systems mentioned in the job description, such as Gent, Notifier, and Hikvision. Being able to discuss these technologies confidently will demonstrate your expertise and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Clymac values strong customer service skills. Prepare examples from your past experiences where you successfully built relationships with clients or resolved issues effectively. This will highlight your ability to contribute positively to their mission.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific instances where you've identified and solved problems in fire and security systems. This could involve fault finding or responding to service calls, showcasing your technical skills and proactive approach.
✨Ask Insightful Questions
Prepare thoughtful questions about Clymac's operations, team dynamics, or training opportunities. This shows your genuine interest in the company and helps you assess if it's the right fit for you.